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Welcome to Zendesk Insights, your front-row seat to the future of customer service. As the pace of change accelerates, we're sitting down with the leaders, disruptors, and innovators reshaping CX. From emerging tech to the latest trends transforming the industry, we bring you the insights that will keep your business moving forward. Like and subscribe to receive new episodes as they come out. Visit https://www.zendesk.com/zendesk-insights/ for updates, bonus content, and more.

Who Cares! is a podcast by SEIU 2015, the largest union of long-term care workers in the U.S. Hosted by Arnulfo De La Cruz, President of SEIU 2015, the podcast explores critical issues facing care workers and recipients, including labor rights, economic justice, and the intersection of politics with long-term care.

The Gen Z Effect provides a mind-bending view of why we will need to embrace Gen Z as the last, best hope for taking on the world's biggest challenges and opportunities, and how you can prepare yourself and your business for the greatest era of disruption, prosperity, and progress the world has ever experienced.

Catalysts spotlights bold leaders who are actively redefining how we learn, lead, and grow—inside the organizations shaping tomorrow’s workforce. Through candid, future-facing conversations, the series elevates executives, founders, and consultants who are not just reacting to change, but driving it.This is the podcast where thought leaders in learning and development don’t just share strategies—they shape the next era of leadership, innovation, and organizational transformation.

Listen to our new series which explores some of the issues and ideas important to our community. In it, we look at broad societal issues, zoom in on what specific industries are doing and look at where businesses are driving societal change.