Showing results for "Tech" in Internet & Social Media

A David and Goliath story about Ireland’s role as prime real estate for the world’s largest tech multinationals, and the considerable impact it has had on us as individuals. At the start of the millennium, the Tech giants landed on Ireland’s shores. Dublin, once one of Europe’s poorest...

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

What are you willing to lose for a connected life? Digital detox expert Tanya Goodin explores the cost that our digital life inflicts on our offline existence, and offers a toolkit to anyone who has lost their way. Whether you are dealing with a partner who is mindlessly scrolling rather than...

An empowering, forward-thinking solution for creating intentional and healthy social media habits from an expert on media, technology and health. Internationally acclaimed behavioral scientist and social media expert Brian Primack, MD, PhD, believes we do not need to swear off social media...

For better or for worse, Google and social media - “Big Tech”, collectively - have become the new public square. Unfortunately, this public square has a watchful referee standing behind them, ready and waiting to blow the whistle if they veer too far from the preferred narrative. Americans have given these companies enormous power to select the information they read, share and discuss with their neighbors and friends.