Showing results for "Technology Management" in E-Commerce
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The Social Media Management Handbook
- Everything You Need to Know to Get Social Media Working in Your Business
- Written by: Robert Wollan, Nick Smith, Catherine Zhou
- Narrated by: Sean Crisden
- Length: 10 hrs and 49 mins
- Unabridged
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The Social Media Management Handbook provides a complete toolbox for defining and practicing a coherent social media strategy. It is a comprehensive resource for bringing together such disparate areas as IT, customer service, sales, communications, and more to meet social media goals. Wollan and Smith and their Accenture team explain policies, procedures, roles and responsibilities, metrics, strategies, incentives, and legal issues that may arise.
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The Social Media Management Handbook
- Everything You Need to Know to Get Social Media Working in Your Business
- Narrated by: Sean Crisden
- Length: 10 hrs and 49 mins
- Release Date: 10-07-20
- Language: English
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₹836.00 or free with 30-day trial
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Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Written by: Bob Pearson
- Narrated by: John Allen Nelson
- Length: 9 hrs and 54 mins
- Unabridged
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Since its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands above others.
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Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Narrated by: John Allen Nelson
- Length: 9 hrs and 54 mins
- Release Date: 10-07-20
- Language: English
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₹469.00 or free with 30-day trial
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Driving Digital
- The Leader's Guide to Business Transformation Through Technology
- Written by: Isaac Sacolick
- Narrated by: Tom Parks
- Length: 10 hrs and 13 mins
- Unabridged
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The race is on to become a digital enterprise. Every organization has a plan for updating products, technologies, and business processes. But that's not enough anymore. With disruptive startups outperforming industry stalwarts, executives everywhere are pushing greater growth and innovation. Staying competitive demands a complete digital transformation.
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Driving Digital
- The Leader's Guide to Business Transformation Through Technology
- Narrated by: Tom Parks
- Length: 10 hrs and 13 mins
- Release Date: 24-08-17
- Language: English
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₹1,008.00 or free with 30-day trial
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Digital Resilience
- Is Your Company Ready for the Next Cyber Threat?
- Written by: Ray A. Rothrock, Richard A. Clarke - foreword
- Narrated by: Chris Sorensen
- Length: 7 hrs and 41 mins
- Unabridged
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Fascinating and highly listenable, Digital Resilience opens with the infamous 2013 Target attack, which compromised the credit card information of 40 million customers. In hindsight, the hack (like most today) was preventable. Data theft. Downed servers. Malware. Even human error can trigger cyber events anytime from anywhere around the globe. This powerful guide provides the resilience-building strategies you need to prevail - no matter what strikes.
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Digital Resilience
- Is Your Company Ready for the Next Cyber Threat?
- Narrated by: Chris Sorensen
- Length: 7 hrs and 41 mins
- Release Date: 05-04-18
- Language: English
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₹609.00 or free with 30-day trial
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Written by: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
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In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Release Date: 11-04-13
- Language: English
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₹656.00 or free with 30-day trial
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