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The Governance Gap
- Written by: Cathedral Technology
- Original Recording
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Who has power in the brand-customer relationship and what happens when you redistribute it?The Governance Gap is the podcast that asks the question no one in business is asking yet. Every episode, host Alex sits down with founders, CEOs, and brand innovators across fashion, sport, food, tech, and the creator economy to explore what happens when brands stop talking at customers and start governing with them.This isn't another customer experience podcast. This isn't a growth hacking show. The Governance Gap is the only podcast exploring the structural shift from passive consumption to active ...
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