Showing results for "The Encounter" in Management

The authors of The Phoenix Encounter Method don't advise safety. In fact, their method of leadership thinking requires you to imagine burning your business to the ground - throwing yourself into a firestorm change - and turning the upheaval to your organization's advantage. It can then rise, phoenix-like, from the ashes, stronger and more powerful than ever.

Brought to you from The Eastside Rooms, these regular chats, interviews and debates from a range of industry experts, colleagues and friends are a great way to catch up on industry trends, learn a little about what we have been up to - or simply relax and listen.As a leading venue in the meeting and event industry, located next to one of Birmingham's best hotels, the podcast will feature business event, hospitality and travel content, in additional to trending topics such as sustainability, wellness, finance and AI.

Culture Encounters is a 501(c) (3) nonprofit organization dedicated to offering opportunities for people to encounter cultures from around the world using the arts, shared experiences and conversations as a tool. This podcast seeks to promote cultural awareness and appreciation one conversation at a time! Enjoy!

Hear from artists, participants and others who have been involved in the work of Collective Encounters, Theatre for Social Change, since 2004. How has theatre for social change influenced and been influenced by the social and cultural landscape over the years? What memories and histories are important to the people involved in this work? What change can this work achieve?

This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing the moments when employees interact with customers. Based on research spanning 10 million employees and 10 million customers around the globe, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it.