Showing results for "The Essential Conversation" in Communication & Social Skills

Often in difficult conversations, be it a negotiation at work or an important talk with a family member, we’re eager to find the right words to change someone’s thoughts, emotions, or behaviors. But the most successful conversations and negotiations don’t come from how well you speak. They come from how well you listen. Listening is the most essential skill of any conversation, and it’s fast becoming a lost art. But Kwame Christian, recognized as one of the world’s top negotiation experts, believes that anyone with an interest in learning can master the power of effective listening.

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.

Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors.

Many dread small talk and shy away from it as much as possible. But whether we like it or not, there’s no way we can escape small talk because it is part of everyday interactions. Humans are social creatures and we use conversation as our way to emotionally connect with each other. If you are one of them, worry not because you are about to learn the techniques to gracefully jumpstart a conversation with anyone in any situation.

Knowing how to lead difficult people in crucial conversations to improved relationships is an essential skill. In this audio program, you will learn proven strategies to assist you in anticipating problem people, stopping tensions from boiling over, retaining the upper hand in a conflict, stopping power plays, and avoiding communication breakdowns.