Showing results for "The Secret" in Customer Service
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Written by: Mark Goulston
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Unabridged
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Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Release Date: 21-04-20
- Language: English
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₹1,860.00 or free with 30-day trial
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 30 mins
- Unabridged
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In SECRETS OF THE GREAT RAINMAKERS you'll learn how to outsmart the competition and set yourself apart from the pack. In over 50 interviews with industry leaders from a wide variety of fields, bestselling author Jeffrey J. Fox will share the proven techniques and hard-won wisdom that have helped...
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 30 mins
- Release Date: 07-03-06
- Language: English
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₹107.00 or free with 30-day trial
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The Heart of Hospitality
- Great Hotel and Restaurant Leaders Share Their Secrets
- Written by: Micah Solomon, Herve Humler - foreword
- Narrated by: Kevin T. Collins
- Length: 7 hrs and 10 mins
- Unabridged
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The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more.
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The Heart of Hospitality
- Great Hotel and Restaurant Leaders Share Their Secrets
- Narrated by: Kevin T. Collins
- Length: 7 hrs and 10 mins
- Release Date: 30-07-24
- Language: English
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₹586.00 or free with 30-day trial
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Written by: Jeb Blount
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Unabridged
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What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors.
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Release Date: 17-07-20
- Language: English
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₹375.00 or free with 30-day trial
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Secret Sauce
- How to Pack Your Messages with Persuasive Punch
- Written by: Harry Mills
- Narrated by: Tom Parks
- Length: 2 hrs and 14 mins
- Unabridged
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When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now has to pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional. Secret Sauce shows you how to transform unconvincing messages into compelling copy.
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Secret Sauce
- How to Pack Your Messages with Persuasive Punch
- Narrated by: Tom Parks
- Length: 2 hrs and 14 mins
- Release Date: 21-02-17
- Language: English
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₹469.00 or free with 30-day trial
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- Written by: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Release Date: 14-03-14
- Language: English
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₹656.00 or free with 30-day trial
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Tiny Noticeable Things
- The Secret Weapon to Making a Difference in Business
- Written by: Adrian Webster
- Narrated by: Liam Gerrard
- Length: 3 hrs and 54 mins
- Unabridged
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TNTs are tiny noticeable things. They are all the little things that people don't need to do but do. Though small, they create the biggest, longest lasting impressions in people's minds; they show how much you care; they make and break relationships - yet they cost nothing. In Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business, you'll learn how to use the explosive power of TNTs to get where you want to be in business and in everything you do.
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Tiny Noticeable Things
- The Secret Weapon to Making a Difference in Business
- Narrated by: Liam Gerrard
- Length: 3 hrs and 54 mins
- Release Date: 21-09-21
- Language: English
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₹469.00 or free with 30-day trial
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Pharma Customer Experience
- 20 Secrets to 10X Your CX and Boost Patient Outcomes
- Written by: Sean McDade
- Narrated by: Assaf Cohen
- Length: 3 hrs and 41 mins
- Unabridged
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Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.
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Pharma Customer Experience
- 20 Secrets to 10X Your CX and Boost Patient Outcomes
- Narrated by: Assaf Cohen
- Length: 3 hrs and 41 mins
- Release Date: 03-06-22
- Language: English
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₹469.00 or free with 30-day trial
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