Showing results for "The Secret Star" in Management & Leadership

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

Best known for his role in the hit movie The Secret, John Assaraf is unquestionably one of the world’s leading business coaches. He helps clients make huge changes in their lives by tapping into their creative power. With four multi-million dollar businesses to his name, John is not just a coach but a highly successful entrepreneur and business owner and is here to share his winning strategies with you.