Showing results for "Them" in Customer Service
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Written by: Bill Price, David Jaffe
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Abridged
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Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Release Date: 29-04-08
- Language: English
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₹1,008.00 or free with 30-day trial
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Why Customers Leave (and How to Win Them Back)
- (24 Reasons People Are Leaving You for Competitors, and How to Win Them Back*)
- Written by: David Avrin, Larry Winget - foreword
- Narrated by: David Avrin
- Length: 5 hrs and 24 mins
- Unabridged
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Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects.
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Why Customers Leave (and How to Win Them Back)
- (24 Reasons People Are Leaving You for Competitors, and How to Win Them Back*)
- Narrated by: David Avrin
- Length: 5 hrs and 24 mins
- Release Date: 01-04-19
- Language: English
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₹837.00 or free with 30-day trial
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Make Them Smile
- Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
- Written by: Dr. Sulman Ahmed
- Narrated by: Tom Beyer
- Length: 7 hrs and 33 mins
- Unabridged
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For hardworking and dedicated professional service providers, Make Them Smile offers a way out of the grind of living hour to billable hour, providing a road map for how to build a scalable, standardized brand that provides a consistent, repeatable, and high-quality customer experience.
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Make Them Smile
- Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
- Narrated by: Tom Beyer
- Length: 7 hrs and 33 mins
- Release Date: 07-05-24
- Language: English
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₹469.00 or free with 30-day trial
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Written by: Pryor Learning
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Unabridged
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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Release Date: 18-04-25
- Language: English
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₹586.00 or free with 30-day trial
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