Showing results for "To the Point" in Organisational Behaviour
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Exit, Voice, and Loyalty
- Responses to Decline in Firms, Organizations, and States
- Written by: Albert O. Hirschman
- Narrated by: Mike Fraser
- Length: 5 hrs and 34 mins
- Unabridged
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An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.”
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Exit, Voice, and Loyalty
- Responses to Decline in Firms, Organizations, and States
- Narrated by: Mike Fraser
- Length: 5 hrs and 34 mins
- Release Date: 21-10-25
- Language: English
- Economics
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