Showing results for "Understanding Business Communication" in Psychology & Mental Health

In Understanding Nonverbal Communication, you'll discover that nonverbal communication is less intentional and harder to control than the words you choose to speak. Because you are less aware of it than you are of your words, it provides better clues to what you are feeling and thinking.

Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, you can learn to improve relationships to achieve your desired outcomes, perform better in interviews and develop your decision making on a day-to-day basis.

Tired of swimming with the sharks? Fed up with that big ape down the hall? Real animals can teach us better ways to thrive in the workplace jungle. You’re ambitious and want to get ahead, but what’s the best way to do it? Become the biggest, baddest predator? The proverbial 800-pound gorilla?...