Showing results by author "Ron Zemke" in All Categories
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Generations at Work
- Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
- Written by: Ron Zemke, Bob Filipczak, Claire Raines
- Narrated by: Joe Geoffrey
- Length: 9 hrs and 36 mins
- Unabridged
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Generations at Work offers a refreshing way to root out the causes of workplace clashes and bridge the generational gaps. Now updated to include the Millennial newcomers to the workplace, the audiobook serves as both a sweeping overview of generational differences and a solutions-based managerial guide to molding each group into loyal employees who work effectively with everyone, from tech-savvy, high-needs young people to conformist, hardworking seniors.
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Generations at Work
- Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
- Narrated by: Joe Geoffrey
- Length: 9 hrs and 36 mins
- Release Date: 08-02-13
- Language: English
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Regular price: ₹703.00 or 1 Credit
Sale price: ₹703.00 or 1 Credit
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Managing Knock Your Socks Off Service
- Written by: Chip R. Bell, Ron Zemke, David Zielinski
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Unabridged
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Overall
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Performance
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Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.
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Managing Knock Your Socks Off Service
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Release Date: 14-01-08
- Language: English
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Regular price: ₹703.00 or 1 Credit
Sale price: ₹703.00 or 1 Credit
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