Showing results by narrator "Tony Alessandra" in All Categories
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Alessandra on…The Sales Edge
- Written by: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 40 mins
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Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra focuses on how everyone in your organization can become more customer-driven and less operations-driven; how to turn moments of misery into moments of magic for your customers; and how to create customer intimacy, customer retention, and customer satisfaction, which leads to customer loyalty.
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Alessandra on…The Sales Edge
- Narrated by: Tony Alessandra
- Length: 40 mins
- Release Date: 01-03-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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5 Negative Flexibility Traits
- Written by: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 21 mins
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In this audiobook, Dr Tony Alessandra covers the 5 negative flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.
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5 Negative Flexibility Traits
- Narrated by: Tony Alessandra
- Length: 21 mins
- Release Date: 01-03-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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Developing Your Charisma
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
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Charisma is not based on genetics, I.Q., social position, or luck. Charisma is a skill - one of the most valuable skills in the world that you can learn and master with the right information and tools delivered by Dr. Tony Alessandra in this program.
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Developing Your Charisma
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release Date: 22-02-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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The Power of Listening Workshop
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 42 mins
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Active listening is a skill so important that anyone who lacks it is sure to have problems at home and at work. What they didn't teach you in school - but what you'll learn in this program - could be the key to becoming closer to your friends and family as well as becoming a better, stronger leader.
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The Power of Listening Workshop
- Narrated by: Dr. Tony Alessandra
- Length: 42 mins
- Release Date: 01-03-13
- Language: English
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Astounding Customer Service
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
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What is the cost of losing a customer? In today's competitive environment, it is a cost no business can afford. It costs you up to 4 times more to get a new customer than it does to retain an existing one. However, That does not even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy ...
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Astounding Customer Service
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
- Release Date: 06-08-14
- Language: English
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Regular price: ₹703.00 or 1 Credit
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Collaborative Selling Workshop
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 47 mins
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Dr. Alessandra teaches you six easy steps help you increase your sales, get more referrals, and earn higher commissions. It contains strategies and techniques that ensure you team up with your prospects.
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Collaborative Selling Workshop
- Narrated by: Dr. Tony Alessandra
- Length: 47 mins
- Release Date: 22-02-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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Dr. Tony Alessandra Interviews Chuck Reaves on Price Objections
- Written by: Chuck Reaves
- Narrated by: Tony Alessandra
- Length: 27 mins
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Dr. Tony Alessandra interviews Chuck Reaves on Price Objections. What would it be worth to you to never hear the price objection again? Chuck says that the person most guilty of bringing up the price objection is the salesperson because the salesperson feels that price is the obstacle to making the sale. To get around price objections, find out what the customer really needs - what are the customer’s buying criteria? Chuck tells us to discover what is the customer really trying to accomplish and what are their trade-offs.
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Dr. Tony Alessandra Interviews Chuck Reaves on Price Objections
- Narrated by: Tony Alessandra
- Length: 27 mins
- Release Date: 22-02-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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Dr. Tony Alessandra Interviews Joe Charbonneau on Successful Failures
- Written by: Joe Charbonneau
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Original Recording
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Joe explains that successful failures do what others want them to do rather than what they really want to do, because of their high need for social acceptance. He covers career builders versus career busters. Joe also says that to move to the top 3%, we must study the masters and use them as role models.
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Dr. Tony Alessandra Interviews Joe Charbonneau on Successful Failures
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Release Date: 21-02-13
- Language: English
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Presentation Skills
- Written by: Dr. Tony Alessandra, Made for Success Inc.
- Narrated by: Tony Alessandra
- Length: 36 mins
- Unabridged
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Learn to love public speaking - and be great at it too! Many dislike it, and some dread public speaking. You take the podium and your hands clam up, your voice weakens and cracks, and your mind goes blank. Conquer your fear of public speaking today! With powerful presentation skills, you’ll become a respected public speaker who engages and entertains audiences, time after time.
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Presentation Skills
- Narrated by: Tony Alessandra
- Length: 36 mins
- Release Date: 22-11-11
- Language: English
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Regular price: ₹608.00 or 1 Credit
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Dr. Tony Alessandra Interviews Steve Underation on Trade Show Mastery
- Written by: Steve Underation
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
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Steve discusses how to convert trade show leads into long-term customers. He also covers how to have your trade show marketing pay dividends long after the trade show ends. He describes that trade shows are three-act plays, and how we must master all three acts - what you do before the trade show, what you do at the trade show, and what you do after the trade show.
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Dr. Tony Alessandra Interviews Steve Underation on Trade Show Mastery
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Release Date: 01-03-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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Effective Telephone Skills
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 24 mins
- Original Recording
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This 2-part program will give you a guide to developing a more thorough understanding of nonverbal communication techniques. By increasing your awareness of nonverbal behavior, you can read the emotions and attitudes of fellow employees, supervisors, customers, and others you interact with inside and outside your organization. As a result, you will have a greater feeling for and awareness of all your interpersonal transactions.
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Effective Telephone Skills
- Narrated by: Dr. Tony Alessandra
- Length: 24 mins
- Release Date: 06-08-14
- Language: English
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Regular price: ₹351.00 or 1 Credit
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5 Positive Versatility Traits
- Written by: Dr. Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 21 mins
- Original Recording
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This program covers the five positive versatility traits of being resilient, having vision, being attentive, being competent, and knowing how to self-correct. Versatility is your ability to engage in a range of behaviors, not necessarily characteristic of your usual ways of behaving, in order to be more effective in a situation or in a relationship.
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5 Positive Versatility Traits
- Narrated by: Tony Alessandra
- Length: 21 mins
- Release Date: 26-02-13
- Language: English
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Dr. Tony Alessandra Interviews Noah St. John on Permission to Succeed
- Written by: Noah St. John
- Narrated by: Tony Alessandra
- Length: 26 mins
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Dr. Tony Alessandra interviews Noah St. John on permission to succeed.
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Dr. Tony Alessandra Interviews Noah St. John on Permission to Succeed
- Narrated by: Tony Alessandra
- Length: 26 mins
- Release Date: 21-02-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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5 Positive Flexibility Traits
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Original Recording
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Overall
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Performance
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Story
In this audiobook, Dr. Tony Alessandra covers the 5 positive flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.
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5 Positive Flexibility Traits
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release Date: 22-02-13
- Language: English
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Regular price: ₹234.00 or 1 Credit
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Dr. Tony Alessandra Interviews Pete Johnson on Strategic Planning
- Written by: Pete Johnson
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
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Pete Johnson covers how to follow the correct process to successfully complete a strategic plan for your business. He covers the four phases of doing a strategic plan - focus, analysis, proposed plan overview and implementation. Pete also clarifies the difference between a company's vision and mission.
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Dr. Tony Alessandra Interviews Pete Johnson on Strategic Planning
- Narrated by: Dr. Tony Alessandra
- Length: 27 mins
- Release Date: 21-02-13
- Language: English
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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
- Written by: Shep Hyken
- Narrated by: Dr. Tony Alessandra
- Length: 28 mins
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Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.
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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
- Narrated by: Dr. Tony Alessandra
- Length: 28 mins
- Release Date: 21-02-13
- Language: English
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Presentation Power
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
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Good presentations can provide opportunities for growth in power, control, recognition, and prestige. The guidelines presented by Dr. Tony Alessandra in this program can help you immensely if you listen, study, and practice them consistently.
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Presentation Power
- Narrated by: Dr. Tony Alessandra
- Length: 21 mins
- Release Date: 21-02-13
- Language: English
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Dr. Tony Alessandra Interviews Jeff Blackman on Peak Performance
- Written by: Jeff Blackman
- Narrated by: Tony Alessandra
- Length: 27 mins
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Dr. Tony Alessandra interviews Jeff Blackman on peak performance. Jeff compares individuals to a share of stock and its P/E ratio. For individuals, the "P" is their productivity, persistence, pride, and profitability. The "E" for individuals is their energy, effort, excitement and execution.
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Dr. Tony Alessandra Interviews Jeff Blackman on Peak Performance
- Narrated by: Tony Alessandra
- Length: 27 mins
- Release Date: 06-08-14
- Language: English
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Customer-Driven Service
- Written by: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 48 mins
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If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
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Customer-Driven Service
- Narrated by: Tony Alessandra
- Length: 48 mins
- Release Date: 16-12-99
- Language: English
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Regular price: ₹99.00 or 1 Credit
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The Power of Listening
- Written by: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 41 mins
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Stop being a passive listener and start being an active listener, using a dynamic program called CARESS. These 6 steps to effective listening were created by acclaimed lecturer and author Tony Alessandra. Alessandra is a marketing strategist, an applied behavioral scientist, and an expert in building business relationships guaranteed to last a lifetime.
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The Power of Listening
- Narrated by: Tony Alessandra
- Length: 41 mins
- Release Date: 16-12-99
- Language: English
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Regular price: ₹99.00 or 1 Credit
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