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Michelle's background in construction resource efficiency and her pioneering research into the root causes of material and environmental waste led her naturally to discover the revolutionary improvement offered by lean construction. Together with colleagues, Michelle introduced lean to the construction industry in a government funded Construction Lean Improvement Programme (CLIP). She was later part of the team that translated and developed the Business Improvement Technique (BIT) NVQ qualification into Construction from the manufacturing industry. Michelle holds the highest level in that qualification and is an accredited assessor. Having been a lean practitioner for almost 20 years, she has facilitated over a hundred organisational changes within the UK & Europe. Michelle’s quest for perfection in living life to the fullest makes her staunch advocacy and adoption of lean in everyday life inevitable. This is her story.
