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Patti P. Phillips, PhD.
Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics.
An internationally recognized leader in measurement and analytics, Patti routinely speaks at industry conferences worldwide and contributes to the growing amount of research in human capital and human capital analytics. Her expertise is documented in over 70 books published by the Association for Talent Development (ATD), McGraw-Hill, Wiley, Kogan-Page, Berrett-Koehler, and other major publishing houses. Books include Return on Investment in Training and Performance Improvement Programs 3rd Edition (Routledge, 2024); Show the Value of What You Do: Measuring and Achieving Success in Any Endeavor (Berrett-Koehler, 2023); Proving the Value of Soft Skills (ATD, 2020): Proving the Value of ROI Basics 2nd edition (ATD, 2019); Making Human Capital Analytics Work (McGraw-Hill, 2017); Measuring ROI in Healthcare (McGraw-Hill, 2013). Her work has been cited on CNBC, Euronews, and National
Geographic and published in more than a dozen business journals. She is a thought partner to research organizations such as The Conference Board Human Capital Center, the Institute for Corporate Productivity People Analytics Board (i4cp), and HRNXT.
She, along with her husband and ROI Institute co-founder Dr. Jack J. Phillips, is the recipient of the 2024 Association of Learning Providers (ISA) Thought Leader Award, 2022 Association for Talent Development (ATD) Thought Leader Award, and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching.
Patti served as a board member for the United Nations Institute for Training and Research (UNITAR). She is currently board member of the American Board of Optometry, board chair of the International Federation of Training and Development Organizations (IFTDO), and board member of the International Accreditors of Continuing Education and Training (IACET). She is also the chair of the UNITAR Evaluation Advisory Board and advisor to the Institute for Corporate Productivity (i4cp) People Analytics Board.
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