Building Gusto With Eddie Kim: AI, Ambition, and the Future of Work

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Building Gusto With Eddie Kim: AI, Ambition, and the Future of Work

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Payroll isn't exactly the kind of problem that gets Silicon Valley excited. But for Gusto co-founder and Head of Technology Eddie Kim, that was part of the opportunity. In this episode of Building One, LinkedIn Chief Product Officer Tomer Cohen sits down with Eddie to explore how Gusto turned one of the least glamorous parts of running a business into a platform serving small businesses across America. Eddie shares the thinking behind Gusto's early days, why solving unglamorous problems can create extraordinary companies, and how the company is reimagining its role in an AI-powered world. The conversation explores what happens when software evolves from a tool that helps business owners complete tasks into something closer to a highly capable, always-available COO. Eddie also makes the case for experimentation without an immediate objective—and why giving people room to explore can lead to unexpected breakthroughs. It's a conversation about spotting opportunity where others aren't looking, building for the long term, and how AI could fundamentally change what it means to run a small business.

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