Communication Breakdown in Healthcare: The Message That Never Landed
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A specialist note, a discharge summary or a medication change can sit on a server while the patient waits in the exam room. In this episode of The Connected Practice, Dr. Kevin Halow, MD, MBA, FACS, looks at communication breakdown in healthcare: the message that was sent but never reached the person who had to act on it.
Physicians and their teams have more channels than ever: EHR messaging, patient portals, referral platforms, texts, email and the fax machine. Each one works as designed. Dr. Halow explains why the information still goes missing, what that looks like from the patient's side in rural Nevada and after a hospital discharge, and why everyone ends up blaming someone.
He then turns to the fix: communication built into a structured clinical workflow, with defined roles and a clear next step, so the right person sees the right information in time to act.
In this episode:
- Why more channels have not meant better communication
- How every system can work and the message still fail
- What fragmentation looks like to the patient
- What safety guidance asks for: communication inside the clinical workflow
- Questions for physicians, administrators and health systems
About the ClinicianCore Podcast
Hosted by Dr. Kevin Halow, the ClinicianCore Podcast explores unified clinical communication, physician burnout reduction, HIPAA-compliant collaboration, and the real impact of AI in healthcare.
New episodes are released every Monday at 1 PM EST.
If you’re a healthcare leader, physician, administrator, or innovator committed to improving clinical efficiency and restoring clarity to care delivery, this podcast is for you.
Follow or subscribe on your preferred platform so you never miss an episode.
Learn more about ClinicianCore and our mission to strengthen clinician collaboration at:
https://cliniciancore.com/
Connect with Dr. Kevin Halow
LinkedIn: https://www.linkedin.com/in/kevin-halow-md/