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Publisher's Summary

In his 14 years as CEO of Tesco, Sir Terry Leahy not only turned the company into the largest supermarket chain in the UK, but also transformed it into a global enterprise. As a result, Sir Terry is now one of the world's most admired business leaders, widely acclaimed for his drive, flair, and no-nonsense approach.

In Management in 10 Words, he draws on his experience and expertise to pinpoint the ten vital attributes that make successful managers and underpin great organisations. He tackles the challenges that every manager faces in a series of insights that are personal, provocative, and down to earth.

Additionally, he explains:

  • Why initial failure often leads to ultimate success;
  • Why profits stem from a company's values, not its day-to-day business;
  • Why competition should always be welcomed;
  • Why simplicity leads to innovation; and
  • Why trust is the bedrock of effective leadership.

The result is an inspiring, thoughtful, and supremely practical guide that will prove invaluable to all managers in all types of organisations.

©2012 Terry Leahy (P)2012 Random House AudioGo

Critic Reviews

"Sir Terry’s nailed it. I think everyone should read this book." (Chris Evans, Radio 2 Breakfast Show)
“The most inspiring autobiography you will read this year” ( Daily Mail)
“Should be required reading for anyone running a business, or indeed any organisation” (Chris Blackhurst Evening Standard)
“An insight into Sir Terry’s influences, his management style, the techniques he used to deliver results and his recollections on the genesis of some of his numerous achievements – Management in 10 Words is a revelation” ( The Grocer)
“This is the authentic voice of the man … the nearest any outsider is likely to get to understanding what motivated one of Britain’s most successful businesspeople” ( Financial Times)
“One’s heart usually sinks at management books by famous managers. They tend to be boastful, un-illuminating and loaded with jargon and cliché. Leahy is conscious of these traps, and rarely falls into them. His prose is as simple as his precepts, and although he is clearly proud of what he has achieved, this really is a book about what a great business should be, rather than about what a great man its author is.” (Charles Moore, Daily Telegraph)
“A veritable management page turner that has interesting things to say about everything from the evolution of British society to the art of transforming huge organisations.” ( The Economist)
"This book by the recently retired chief executive of Tesco is worth reviewing simply because he is among the most successful leaders of his generation." ( Management Today)
"I was sent a book a little while ago written by Terry Leahy to review. I have been too busy with Parliament in session to read it. Today I picked it up, and could not put it down until I had finished it. It says so much so well about how to lead large organisations. If its simple messages were adopted by public sector leaders, we could have so much better public services at less cost." (John Redwood, MP)
“This book is proof that anything is possible if you put your mind to it… it is a book that is powerful in its simplicity, like the man himself. For the class of 2012, Leahy should be an inspiration that starting on the shop floor is as good a way as any to achieve one’s hopes.” ( Management Today)
“It is little wonder that this book is number 1 in the charts. Sir Terry has written a book that is light and readable, but also insightful and knowledgeable.” ( PQ magazine)
"in a complex world having some simplicity to build a management framework around is exactly whatis needed…It is hard to argue with Sir Terry’s choice of watchwords." ( Developing Leaders Magazine)
"An inspiring thoughtful and supremely practical guide" ( Retail Systems)
"As a guide for practitioners, this is one of the best books on management I have read in years." ( FT Adviser)

What listeners say about Management in 10 Words

Average Customer Ratings

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  • Overall
    5 out of 5 stars
  • AA
  • 31-01-13

Excellent management insights

This book is like a leadership and management course in 8 hours, as well as being extremely interesting and inspiring. Terry Leahy puts across his personal experiences of leading a large company with tips that will help anyone whose work involves leading others, in any organisation, large or small, in the private or public sector.

My one gripe about this book is the narration. Very often the narrator puts emphasis on the wrong words in a sentence, causing the meaning of the sentence to be difficult to understand. Worse, when the book includes a quote, the narrator will attempt a poor imitation of the accent of the original speaker. This happens often, from the inaccurate American twang of Henry Ford to an excruciating attempt at the Czech voice of Václav Havel. This is very distracting and makes it difficult to concentrate on the words actually being spoken.

Nevertheless, despite the narration, an excellent book and a must-listen for anyone with an interest in leadership, management, business, or modern day responsible capitalism.

5 people found this helpful

  • Overall
    5 out of 5 stars
  • Penelope
  • 21-07-12

Far better than expected

Wow, what common sense and wise advice without arrogance. Each chapter has a clear message & is transferable to a range of businesses. A good holiday or car journey listen though possibly better studied in print.
Procurement, especially of IT, is never easy - this book needs to be read by Civil Servants & politicians before the country makes more expensive mistakes ...BDUK?

5 people found this helpful

  • Overall
    5 out of 5 stars
  • david
  • 25-10-12

No nonsense approach to business

Loved this audio really pulls no punches.

If you are in business you need to listen to this, these simple approaches that Terry Leah employed at tesco can be replicated in any business.

3 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars
  • Neil
  • 01-05-13

Full of ideas, insight and great stories.

I hesitated before buying this book. The cover and title gave me a low expectation - the book way over delivered!

The 10 words are very well chosen and their power demonstrated through thoughtful and insightful reflections on Leahy's time at Tesco, his work outside Tesco or examples drawn from the wider world.

For me, highlights included the section on values, the section on turning decisions into action and the discussion around harnessing loyalty via the implementation of Clubcard. Also the section on Balance Scorecards is great for any organisation that uses or is considring using this techniue

The overall style is engaging and well complimented by the narration. I really enjoyed this.

2 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars
  • L
  • 17-01-14

Great Business Advice

Would you recommend this audiobook to a friend? If so, why?

Yes. Beautifully read by Holliday Evans. Leahy never rams Tesco home, rather talks frankly about his life experiences in a way most people will be able to relate to. A huge loss to Tesco when he moved on.

What other book might you compare Management in 10 Words to, and why?

Losing my Virginity by Richard Branson.

Have you listened to any of Rupert Holliday Evans’s other performances? How does this one compare?

NO, although this is expertly read.

Did you have an emotional reaction to this book? Did it make you laugh or cry?

Laugh on a few occasions. Terry never takes himself too seriously.

Any additional comments?

A really great and easy read avoiding the trap of management talk..

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • karl
  • 01-11-13

Excellent book. Not inventing the Wheel but...

What did you like most about Management in 10 Words?

Easy to listen. Not overly complicated and complex methods to improve self. He’s not invented the wheel but lots of gems and common sense (that at times is not so common) that can be applied to all businesses. Everyone will gain something from this book, regardless of industry. Made a number of notes whilst listening to this book, which il refer too in my career.

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Richard
  • 27-02-13

Great read (listen)

Not a well known man really good to understand what made him tick and what turned tesco around

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Amazon Customer
  • 24-12-12

A good read with some useful content

I enjoy this book. The narrator was easy to listen to and the content put over some useful ideas in a very accessible manner.

1 person found this helpful

  • Overall
    4 out of 5 stars
  • s
  • 23-12-12

Always start with basics

Most companies, established or just starting out, tend to follow a standard tried and tested method. Although this is correct, they tend to use a "one-size-fits-all" set up. This is where the basics come in, and is pointed out in this book.

The products in a shop in Scotland, may not be appropriate for a shop in London. The clothes, varieties in food will be different. Catering for the diverse cultures, feedback from the customers is quite important too. This book showed the insight into real management qualities, that sadly is lacking in quite a few organisations.

The book should be read with an open mind.

1 person found this helpful

  • Overall
    2 out of 5 stars
  • Judy Corstjens
  • 06-01-13

Megalomaniac retailer gets publishing contract

I don't think this book gets very deeply into the causes of the success that Tesco enjoyed during the period of Terry Leahy's leadership. To the extent that it does, it is because the character of the man comes through in his style of writing, and not because he has explained retailing truths in the content of the book. So, read this if you are interested in what makes Mr Leahy tick, but not if you want a thoughtful review of issues such as loyalty cards or international expansion.

4 people found this helpful