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Upstream

How to solve problems before they happen

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Upstream

Written by: Dan Heath
Narrated by: Dan Heath
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About this listen

Brought to you by Penguin.

New York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen.

We all have a tendency to work around problems. We are resourceful. We improvise. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place? Why do our efforts skew so heavily towards reaction rather than prevention?

The notion of preventing problems is an evergreen need in our professional and daily lives. Which makes Upstream a book for skeptical optimists - across all sectors - who know it's not going to be easy, but who believe that we have the capacity to solve some of our thorniest issues, if only we start to think about the system rather than the symptoms. Drawing on insights from Dan Heath's extensive research, as well as hundreds of new interviews with unconventional problem solvers, he delivers practical solutions for preventing problems rather than simply reacting to them.

Includes a supplementary PDF.

© Dan Heath 2020 (P) Penguin Audio 2020

 Decision-Making & Problem Solving Forecasting & Strategic Planning Management Management & Leadership Motivation & Self-Improvement Personal Success

Critic Reviews

Upstream contains research and storytelling that informs, engages and, above all, entertains. If you want to stop firefighting problems and prevent them from happening in the first place, then you should read what Dan Heath has to say.
Dan Heath has written the ultimate primer on the power of prevention, a work that deserves a prominent place on every leader's bookshelf. Packed with vivid stories and practical examples, Upstream is the rare book that can both revitalize your business and make our world a better place.
Considers our chronic failure to address our problems before they hit us.
In a style reminiscent of Malcolm Gladwell and the Freakonomics team, Heath explores fascinating case studies from the business world and beyond... Upstream just might change the way you think about problem-solving.
An elegant manifesto... With the frenetic pace of modern life, Heath observes, it's easy to become accustomed to putting out fires instead of looking for the spark that's igniting them... This is a pragmatic guide for those seeking big changes on either an individual or organizational level.
Psychology meets neuroscience and self-help in this engaging study by business writer Heath... A smart, provocative book that guides readers to better decision-making when confronting seemingly intractable problems.
All stars
Most relevant
Superb book. Excellent read on developing upstream habits in day to day life in all areas.

Excellent read 👌

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I started this book hearing to a podcast...and I must say it's an amazing and extraordinary book. it probes one to think and avoid common fallacies such as avoiding problem blindness, tunnelling and ownership issues...the hard hitting questions and cases offered are simply superb. a must read...I mean listen

extraordinary

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This book takes you where not many authors have taken you before. It lets you think deep, to let you think about going to the root cause and also plan what kind of actions can be taken so as to not let them happen. I certainly can see it implementing in my business and personal life.

Let’s you think deep and in a new direction.

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I have read Made to Stick by Heath brothers. I am a big fan of Dan Heath when he hosted Choiceology podcast. This one I felt as an outcome of more intense research. Thoroughly enjoyed listening to the book. Can't agree more with the insights author has provided with the actionable advises to swim upstream.

Change my thought process in multiple things

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Upstream by Dan Heath is a thought-provoking, insightful book, chockfull of examples about how to solve problems upstream, at their roots. The author provides lessons on problem blindness, and how to break away from it. Solid substance.

Solid, insightful book on solving problems

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