15 - Why We Expect People to Act Like Technology
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15 - Why We Expect People to Act Like Technology
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About this listen
We are so used to a perfect UI/UX experience with our devices, we tend to take the same expectations to our relationships. I've noticed this more and more in consumer services where now even supermarkets are making announcements to remind people to be kind to staff and treat them with respect.
Here's what happens when you apply the same expectations you have for the perfect technology around you to the imperfect people in your lives.
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