#82: Open Wide & Try Something
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#82: Open Wide & Try Something
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What if improving dental care started with simply asking, “What if we tried this?”
In this episode, Amanda sits down with Dr. Ramona English, Chief Dental Officer at Petaluma Health Centers, to talk about how dental teams can use small tests of change to tackle big challenges.
Dr. English shares how her team uses PDSA cycles—Plan, Do, Study, Act—to experiment, learn quickly, and continuously improve care. The conversation explores what happens when frontline teams are empowered to test ideas, learn from what doesn’t work, and use data to decide what to try next.
They also dig into what true medical-dental integration looks like beyond simply having medical and dental services under the same organizational roof—and what it means to build a genuine patient-centered dental home where oral health is treated as part of whole-person health.
The takeaway? You don’t have to have the perfect solution before you start improving. Open wide, try something, study what happens—and keep learning.
Guest: Ramona English, DDS, MPH
Host: Amanda Laramie
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