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A web designer in Harrogate did what?!

A web designer in Harrogate did what?!

Written by: Andrew Backhouse
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Whether you're just starting out in web design or trying to make sense of your business website, this podcast meets you where you are. I'm Andrew Backhouse, a freelance web designer in Harrogate, North Yorkshire, with over 25 years in the industry. Each episode covers one idea in around 10 minutes - the kind of thing they don't always teach in courses, and the kind of thing clients don't always ask about. Practical, honest, and grounded in real freelance experience. New episodes every two weeks.Andrew Backhouse Economics Marketing Marketing & Sales
Episodes
  • Your website is not your brochure
    Jun 8 2026

    Today we are talking about something I say to almost every client. Your website is not your brochure.


    Hi, I’m Andrew Backhouse. My site is https://andrewbackhouse.design and in this episode of “A web designer in Harrogate did what?!”, I'm talking about why lots of small business websites work exactly like brochures - they look nice, they list the services, they have a phone number at the bottom.


    And, then the owner wonders why nobody is getting in touch.


    Follow Andrew:


    Linkedin: https://www.linkedin.com/in/drewadesigner/


    Instagram: https://www.instagram.com/drewadesigner



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    7 mins
  • Accessible design is for everyone
    May 25 2026

    Welcome to the eighth episode of "A web designer in Harrogate did what?!" Today I want to talk about something that affects every single person who uses a website, an app, or a phone. And yet, most people have never heard the term for it. It is called accessible design. And no - it is not just for disabled people

    Before I go any further, I want to be clear about something, Making things accessible for disabled people is the right thing to do, full stop. But today I am focusing on something slightly different; I want to show you how design choices made for accessibility end up helping all of us every day, without us even noticing.

    Hi, I’m Andrew Backhouse. My site is ⁠https://andrewbackhouse.design⁠ and in this episode of “A web designer in Harrogate did what?!”, I am exploring value based pricing; but, this approach isn't without difficulty. It takes confidence to quote a higher number and hold your ground. Some clients, especially smaller local businesses, are used to comparing hourly rates - and a fixed fee without a visible hourly breakdown can feel opaque to them.

    Follow Andrew:

    Linkedin: https://www.linkedin.com/in/drewadesigner/

    Instagram: https://www.instagram.com/drewadesigner

    Show More Show Less
    8 mins
  • Stop charging by the hour - try value-based pricing. What I charge for web design.
    May 11 2026

    Most of us start the same way - pick an hourly rate, estimate how long something will take, multiply the two, and send a quote. That method has a name - it's called time-and-rate estimating. On the surface it feels fair and logical.

    The problem is it ties your income directly to your hours. The better you get, the faster you work - and the less you earn for the same result. That's a system that penalises you for improving.

    Hi, I’m Andrew Backhouse. My site is https://andrewbackhouse.design and in this episode of “A web designer in Harrogate did what?!”, I am exploring value based pricing; but, this approach isn't without difficulty. It takes confidence to quote a higher number and hold your ground. Some clients, especially smaller local businesses, are used to comparing hourly rates - and a fixed fee without a visible hourly breakdown can feel opaque to them.

    Follow Andrew:

    Linkedin: https://www.linkedin.com/in/drewadesigner/

    Instagram: https://www.instagram.com/drewadesigner

    Show More Show Less
    8 mins
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