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Aesthetics Business Cast

Aesthetics Business Cast

Written by: HFIS group
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The Aesthetics Business Cast brought to you by Hamilton Fraser Cosmetic Insurance. We hope you will join us and have a listen! Make sure you subscribe to our platforms so you never miss out on a podcast! Spotify: Aesthetic Business Cast iTunes: Aesthetics Business Cast Instagram: @hamiltonfrasercosmeticcover Twitter: @CosmeticCover Facebook: Hamilton Fraser Cosmetic InsuranceHamilton Fraser Economics Marketing Marketing & Sales
Episodes
  • Beyond aesthetics: The insurance and regulatory risk of expanding into menopause care with Charlotte Body
    Sep 7 2026

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker are joined by Charlotte Body, entrepreneur and founder of the Health Assembly, the organisation behind Menopause in Practice, Pause Live, Future Patient and MEN, a new event dedicated to men's health.

    Charlotte's roots are firmly planted in aesthetics. Having launched and sold several successful businesses in the sector, including Cosmetic News and the Aesthetic Awards, and having run her own aesthetics clinic, she has spent the last few years bringing women's health and menopause into the aesthetics conversation. With that has come a fast-growing number of clinics looking to add menopause-related treatments to their offering.

    Hamilton Fraser has worked closely with Charlotte through its Menopause in Practice collaboration, with a shared focus on education, raising standards, and helping practitioners understand where aesthetics can appropriately and safely intersect with wider healthcare.

    In this episode, Charlotte discusses:

    • Her unconventional journey into aesthetics, from car magazines to Cosmetic News, the Aesthetic Awards and beyond
    • What running her own clinic taught her about retail, sales and community that most clinics still miss
    • Why she launched Menopause in Practice, and the moment her own aesthetic practitioner spotted her perimenopause symptoms before her GP did
    • The concept of aesthetic practitioners as menopause "first responders", and why medical clinics are so well placed to signpost patients
    • How hair loss, skin ageing and other symptoms open the door to conversations about wider health
    • Why andropause matters, and why men's health conversations are ten years behind women's
    • The launch of MEN and Future Patient, and where longevity and functional medicine fit into the aesthetics picture
    • Why cover for menopause and related treatments cannot be assumed under a standard aesthetics policy
    • The safeguarding, chaperoning and before-and-after image storage issues that all practitioners moving into intimate health treatments need to think about
    • Why passion, collaboration and community are the real drivers of a successful clinic

    A must-listen for any clinic owner or practitioner considering expanding into menopause care, longevity or wider health services, and for anyone who wants to understand how the aesthetics conversation is broadening.

    For more content on running and growing your aesthetic clinic, visit the Hamilton Fraser Content Hub.

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    39 mins
  • Protecting patients, guiding clinics: Laser risks and regulation with Dr Samantha Hills
    Aug 17 2026

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker are joined by Dr Samantha Hills, Clinical Director at Lynton and Honorary Lecturer at the University of Manchester.

    With more than two decades in laser safety, education and research, Sam is a faculty member for the British Medical Laser Association, a registered laser protection adviser, and has contributed extensively to laser education through publications, university teaching and practitioner training.

    Laser and IPL treatments have become a cornerstone of aesthetic practice, but with opportunity comes real responsibility. In this conversation, Sam unpacks why laser safety is about competence rather than compliance, and what clinics can do to build safer, more confident laser services.

    In this episode, Dr Sam discusses:

    • How the laser industry has changed over the last 30 years and where the biggest gaps in practitioner knowledge lie
    • Why insurance companies are effectively regulating the sector at the moment, and what needs to change
    • The three types of training every laser practitioner should have: treatment specific, system specific and core of knowledge
    • The most common adverse events, from burns and blistering to pigmentation changes and rare but catastrophic eye injuries
    • Why consultations and patch testing are the most important safety tools a practitioner has
    • Plume inhalation, trailing wires and the "other" laser risks people forget about
    • The reality of tattoo removal, coloured inks and why lip liner is often best left alone
    • What the incoming licensing regime is likely to mean for clinics, and why proportionate regulation matters
    • Safeguarding and chaperoning considerations for intimate area treatments
    • Pain-free treatments, prejuvenation and the shift towards combination protocols
    • Why CE marked medical devices and proper machine servicing matter for both safety and insurance

    A must-listen for any clinic owner or practitioner offering laser or IPL treatments, or considering adding them to their portfolio.

    For more laser related content, guides and podcast episodes, visit the Hamilton Fraser Content Hub.

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    47 mins
  • Fat-dissolving treatments: Understanding the risks and responsibilities with Dr Arturo Almeida
    Jul 27 2026

    In this episode of the Aesthetics Business Cast, Vicky Eldridge and Eddie Hooker are joined by Dr Arturo Almeida, consultant surgeon, international trainer and one of the leading voices in the field of injectable lipolysis.

    Over the last two decades, Dr Arturo has worked across clinical practice, medical education and industry, training practitioners in more than 50 countries and helping shape the medical strategies behind some of the best-known injectable lipolysis products on the market. He's internationally recognised for his work in the prevention and management of complications associated with fat-dissolving injectables and has developed the first (and to his knowledge, only) structured training programme in the world dedicated to this area.

    Fat-dissolving injectables remain one of the most misunderstood treatment categories in aesthetics, and this episode digs into why.

    In this episode, Dr Arturo discusses:

    • Why fat-dissolving injections are so widely misunderstood in the UK
    • The "3R rule": the right patient, the right area and the right technique
    • Why these treatments are not a substitute for liposuction or weight loss injections
    • The difference between GLP-1 medications and injectable lipolysis, and how the two can work together
    • Why consultation, not technique, is where the magic happens
    • The dangers of counterfeit products, poor training and the "anyone can be a trainer" problem in the UK
    • Managing patient expectations and communicating what swelling and inflammation really mean
    • What the data actually shows about complication rates
    • Why the industry adopted Lemon Bottle without checking the science, and what that tells us
    • Areas of the face and body where fat-dissolving injectables should never be used
    • The regulatory reality that most of these products are classed as cosmetics and used off-label
    • How a practitioner's response to a complication often matters more than the complication itself

    A must-listen for any practitioner offering or considering offering injectable lipolysis, and for anyone who cares about safe practice, thorough consultations and protecting both patients and their own professional reputation.

    For more on managing complications, consultations and treatment safety, visit the Hamilton Fraser Content Hub.

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    37 mins
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