Beyond the Old Playbook: Why Human Conversations Win in Public Affairs
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Beyond the Old Playbook: Why Human Conversations Win in Public Affairs
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This episode features Nicole Schlinger, founder and president of Campaign HQ, discussing the evolution of public affairs. She emphasizes the diminishing impact of traditional, top-down communication strategies in the current climate of declining trust and rising misinformation, especially on hyperlocal issues like data center development.
Schlinger advocates for identifying supporters and persuadable audiences earlier, leveraging human-to-human interaction through tools like telephone town halls, live calls, and texting to engage effectively, facilitate respectful dialogue, and understand authentic public opinion, proving that direct human connection remains vital amidst digital saturation and increasing polarization.
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