• Before They Pick Up the Phone
    May 24 2026

    This episode explores the critical importance of consumer education in funeral service, emphasizing the awareness gap and strategies to reach families before they need your services. Greg Cannon discusses how to effectively communicate, build trust, and educate communities to improve decision-making and service quality.

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    29 mins
  • The Disconnect
    May 17 2026

    Greg Cannon explores the critical gap in funeral service: the awareness gap. He discusses how professionals often believe they are educating families when, in reality, families remain uninformed, leading to poor decision-making and missed opportunities for meaningful engagement.

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    14 mins
  • People Don't Know What They Don't Know
    May 10 2026

    Greg Cannon discusses the critical awareness gap in funeral service, highlighting how families are often uninformed about end-of-life options and how the profession can bridge this gap through education. This episode emphasizes the importance of proactive community engagement to improve decision-making and service quality.

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    14 mins
  • A Call to Action
    May 3 2026

    In this inspiring episode, Greg Cannon discusses the importance of leadership, adaptation, and proactive change in the funeral service profession. He emphasizes that the future depends on the decisions and actions of current professionals to lead with purpose and redefine value.

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    12 mins
  • Beyond the Casket Sale
    Apr 26 2026

    Greg Cannon discusses the shift in funeral service from product-focused to guidance and trust-building. He emphasizes the importance of guiding families through decisions, educating consumers, and leading with presence rather than pressure.

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    11 mins
  • The Path Forward
    Apr 19 2026

    Greg Cannon discusses the future of funeral service, emphasizing leadership, innovation, and the importance of adapting to changing family needs. He encourages professionals to lead with purpose and redefine value in the profession.

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    10 mins
  • Mentoring
    Apr 12 2026

    Greg Cannon discusses the critical importance of mentorship in funeral service, emphasizing how leadership and experience shape the future of the profession amidst changing family needs and industry shifts.

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    16 mins
  • Building for the Next Generation
    Apr 5 2026

    Greg Cannon discusses the critical importance of mentorship in funeral service, emphasizing how experienced professionals must pass on their knowledge and leadership to ensure the future of the profession. The conversation highlights the need for intentional mentorship, adapting traditions, and fostering a culture of learning and purpose.

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    12 mins