Building digital onboarding journeys
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Building digital onboarding journeys
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About this listen
In the second episode of The F-Word, host Sahil Kini chats with Karan Mehta, CTO of Kissht on the journey of Kissht—now Ring— over the last several years, challenges of building digital onboarding journeys, innovative products in the KYC space and the rise and fall of Chinese lending apps in India.
- 0:00 - 11:15: The journey of Kissht, the early opportunities in the lending space and the ongoing transition to Ring.
- 11:15 - 17:45: Offering credit to new-to-credit customers, challenges with existing credit bureaus and adopting alternate credit scoring methods.
- 17:45 - 30:03: Importance and evolution of various KYC blocks over the last several years.
- 30:03 - 43:10: Challenges with Penny Drop, Introduction of Reverse penny drop and immediate impact on the onboarding funnel.
- 43:10 - 51:00: Rationale of the recent RBI guidelines
- 51:00 - 56:16: The rise and fall of Chinese lending apps
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