All the Difference: Six Leadership Actions to Bridge Perspectives, Strengthen Teams, and Create Value, Featured Book: https://store.hbr.org/product/all-the-difference-six-leadership-actions-to-bridge-perspectives-strengthen-teams-and-create-value/10821

Four Hidden Traps of Team Dynamics: https://hbr.org/2026/07/4-hidden-traps-of-team-dynamics

Overcommunicate: A Guide for Business Executives and Aspiring Leaders, Rob Johnson's Book: https://www.amazon.com/dp/B0GWQ9XJNP?lv=shuf&channelId=500&plpRedirect=mhFallback

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Jessica A. Koth is a seasoned public relations leader and trusted voice serving as the director of public relations for the National Funeral Directors Association (NFDA). With nearly two decades at NFDA and more than 27 years in the public relations field, she leads the association’s comprehensive communications strategy, championing initiatives that strengthen NFDA’s reputation, support funeral service professionals and increase public understanding of meaningful memorialization.

Jessica oversees national media relations, crisis communication, brand storytelling and thought-leadership development for NFDA. She serves as editor of the “NFDA Bulletin,” manages the Pursuit of Excellence program, and develops high-impact content across NFDA platforms, including a monthly column for “The Director” magazine. She also established and managed NFDA’s social media presence for 14 years, significantly expanding the association’s digital reach.

Before joining NFDA, Jessica worked in agency public relations supporting nonprofit, healthcare and hospitality organizations across the country. She is a graduate of Marquette University with a bachelor’s degree in Journalism.

Subscribe to our newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7373364855967461376

Check out our website: https://canyouhearmepod.beam.ly

Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.

Stay connected with us:

• Follow us on LinkedIn!
• Follow our co-host Eileen Rochford on Linkedin!
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Empathy in the Workplace, Center for Creative Leadership White Paper: https://www.ccl.org/insights-research/research/?research=empathy-in-the-workplace-a-tool-for-effective-leadership

Why Emotional Intelligence Matters More Than Technical Skills In The AI Age, Forbes Article: https://www.forbes.com/sites/aytekintank/2026/06/30/what-are-power-skills-and-how-can-leaders-reinforce-them-in-2026/

How to Ask Better Questions: https://podcasts.apple.com/ru/podcast/how-to-ask-better-questions/id1567769910?i=1000660342169

The Art of Asking Smarter Questions, Harvard Business Review: https://hbr.org/2024/05/the-art-of-asking-smarter-questions

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Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.

Stay connected with us:

• Follow us on LinkedIn!
• Follow our co-host Eileen Rochford on Linkedin!
• Follow our co-host Rob Johnson on Linkedin!

James is an entrepreneur and commercial leader with over 20 years of experience building and scaling businesses. He has founded companies from the ground up, helped grow private equity-backed businesses, and now leads the growth of a media and communications group through mergers and acquisitions. He also co-owns a podcast production business and a creative communications agency.

Inflectiv Group

Connect with James: james@inflectivegroup.com.

Subscribe to our newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7373364855967461376

Check out our website: https://canyouhearmepod.beam.ly

Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.

Stay connected with us:

• Follow us on LinkedIn!
• Follow our co-host Eileen Rochford on Linkedin!
• Follow our co-host Rob Johnson on Linkedin!