Navigating the unpredictable twists of a technology career, Sr. Principal UX researcher Betsy Book joins us to recount her remarkable journey from art history academia to the vanguard of digital media. Her story is a testament to the power of serendipity – from a fortuitous arrival in NYC during the tech boom to her pivotal transition into product management and UX. Betsy's reflections on the nascent days of internet startups and the maturation of user experience as a field provide an insightful backdrop to the conversation, offering a unique perspective on the evolution of a tech career.

Our conversation took a heartfelt turn as we delved into the realities of job loss and the resilience needed in the face of economic downturns. Betsy and I shared raw experiences of layoffs and personal challenges, discussing the importance of preparation and versatility in navigating business cycles. The dialogue brought forward the notion that enduring such hardships can refine one's focus, shifting it from the minutiae of daily work life to broader professional and personal aspirations. It's within these stories that we uncover the silver lining – a strengthened resolve and the knowledge to better weather the storms ahead.

As we looked ahead, we explored the dynamic future of User Experience Research (UXR), highlighting the expanding career paths and the rapidly changing methodologies shaped by global inclusivity and remote engagement. Betsy's contributions emphasized the importance of adaptation and continuous learning, whether through embracing new research techniques or considering the implications of emerging technologies like AI.

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When Brett Fountain first laid hands on a Mac in her high school graphic design class, a world of innovation and creativity opened up before her. Now she joins us to share the serendipitous twists and turns that led her from tinkering with Photoshop to becoming an innovation designer. Brett's tale is not just one of talent and opportunity, but also of the bravery to stride into the unknown and the resilience to embrace the journey's unpredictability. My conversation with her unfolds a story that will embolden anyone standing at the crossroads of a career decision, highlighting the value of experience over the straight and narrow path.

Diving into the narrative, we explore the remarkable impact of fusing disciplines in UX design. Brett and I examine how a variety of life experiences can act as an asset in the tech world, bringing fresh perspectives to the reinvention of platforms in sectors like healthcare and insurance. We swap stories about the grind of building portfolios from ground zero, and the relentless pursuit of creating opportunities that carve our place in the UX field. Listeners will be privy to the shared wisdom of mining every chance to expand one's toolkit, understanding that the ultimate design solutions often spring from the most diverse backgrounds.

Our dialogue then shifts to the absolute necessity of adaptability in a technology landscape that never stops evolving. We discuss the rhythm of learning and relearning as we transition through roles, from internships at tech giants to innovation design in Fortune 500 companies. Brett's insights into the nexus of problem-solving and staying ahead of the curve are a masterclass for anyone aiming to remain relevant amidst the relentless march of new technologies. For those plotting their career trajectory, this episode is an inspiring reminder that the map to success is drawn with your own hands, often alongside the wisdom of those who have journeyed before you.

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Embark on a journey with me as I converse with Shayla Hill, an expert in the realm of tech and design program management, uncovering the career strategies that have propelled her through a vibrant landscape of startups, corporate juggernauts, and creative agencies. We navigate Shayla's unique voyage from the world of business education into the heart of design operations. By dissecting her career progression, listeners gain a treasure map to success in tech and design, learning the value of self-belief, adaptability, and the art of seizing roles —key insights for those charting their own professional courses.

The episode peels back the curtain on the contrasting cultures and processes of different work environments—charting a course through the agility of startups, the hierarchy of corporations, and the creative synergy of agencies. You'll discover how these ecosystems shape one's career, with personal tales from Shayla unveiling the challenges and triumphs of pioneering innovative digital strategies. Our discussion serves as a beacon for those eager to understand the operational differences and the roles they may play in your next career move.

Wrapping up, we touch on the significance of internal growth and the impact of supportive leadership in molding your career trajectory. This episode isn't just a guide for the aspirants and seasoned pros in the design industry; it's an invitation to a richer, more informed professional life, punctuated by the pleasures that make it all worthwhile. Don't forget to connect with us and let our shared experiences shape your next big leap in tech and design.

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Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

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Stepping into the spotlight with her relentless drive and vision, Amber Fields of Black UX Labs joins us to share her story of championing diversity in the tech space. As we unpack the transformative journey of the organization, from a pandemic-born support group to a beacon for Black, Brown, and queer tech professionals, the conversation reveals how strategic preparation and an unwavering commitment to excellence have created pathways to success. Our heartfelt dialogue uncovers the sobering statistics of racial disparity in tech roles and wages, and celebrates the triumph of individuals who've broken through barriers to secure roles at top-tier companies, thanks to Black UX Labs' innovative approach and community support.

In our industry, retention and cultural intelligence are more than just buzzwords; they’re the backbone of a thriving workplace. This episode takes you through the nuances of creating genuinely inclusive tech environments, highlighting the importance of aligning one's personal values with their professional setting, and the pivotal role hiring managers play. As I share my own reflections on navigating the tech field's isolation and championing diversity, we broach the delicate relationship between strength and bravery in the workplace, and the emotional odyssey of job loss and professional redefinition.

When it feels like the tech world is evolving at breakneck speed, staying a strategic warrior within your team is paramount. My exchange with Amber Fields touches on the critical role of AI and the necessity of skill development to stay indispensable. We also explore the power of job matching over job hunting, emphasizing the need for a clear understanding of one's worth and the desire for a workplace that respects and values individuality. Join us for an enriching conversation, illuminated by personal experiences and the legacy of Black UX Labs, offering encouragement to anyone carving out their tech career path with authenticity and resilience.

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Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

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Imagine stepping into the shoes of Healy Dwyer, whose career trajectory has been from her first job as a software engineering grad to her current role as a product manager in the cybersecurity sector, Healy's story is a playbook on navigating the tech field with agility and purpose. Our conversation not only spotlights the crucial role having a community of supportive women in tech for aspiring women leaders but also delves into the essence of career pivots that are reshaping how one may think about the workplace.

Transitions are never simple, and I'm no stranger to the twists of fate in my own career journey. Swapping the comfort of software development for the challenge of a graduate program in UX research, Healy took the plunge inspired by a GRE score on the brink of expiration. The financial cost eased thanks to a scholarship, but more importantly, it was the fellowship of women in tech—a community of supporters and trailblazers—that became the bedrock of her professional evolution.

Finally, we all know that balancing the demands of a high-stakes role like product management with personal well-being is akin to a high-wire act. Healy and I explore how to juggle these responsibilities while keeping your sanity intact. We share tips on carving out focus time and the irreplaceable value of mentorship and collaboration. This episode isn't just a conversation; it's a resource for anyone looking to pivot their career without losing sight of the life they want to lead. So, connect with us, as we discuss how to thrive in the tech and design worlds, and don't forget to tap into the community that can help propel you on your journey.

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Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

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Ever felt like your resume goes into a black hole, or wondered how to broach that awkward salary negotiation conversation? This episode with Tiffany Williams from PitchHR is your career GPS, plotting a route through the job market labyrinth. Tiffany's leap from healthcare administration to the helm of her own business provides a blueprint for adaptability and the power of professional networking. Together, we dissect the art of resume writing and strategic job searching, ensuring you have the tools to stand out and the know-how to navigate the nuances of workplace dynamics and financial discussions.

Are job applications and salary negotiations leaving you baffled? My own career journey, sprinkled with hurdles and triumphs, underscores the importance of mentorship and self-advocacy in these pivotal moments. Tiffany and I equip you with insider tips for aligning your skillset with job requirements, tailoring your resume to applicant tracking systems, and learning the art of asking for more in salary discussions. It's not just about what you're worth; it's about believing in that worth and conveying it effectively to potential employers.

Wrapping up our discussion, we delve into the psychological tactics of negotiation and debunk the myths of workplace loyalty that can hinder your career progression. We'll guide you through the delicate dance of work relationships and arm you with strategies for self-advocacy in the workplace. To cap off our chat, Tiffany extends a generous offer for her professional services to our listeners. This episode isn't just a conversation; it's a career workshop, complete with actionable advice that could be the turning point in your professional life.

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Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

Get a Free E-book How to Formally Ask Someone to be a Mentor!

Ever wonder about the power players behind a successful career? It's time to unlock the secret recipe for professional triumph with your own personal board of directors. In my latest podcast, I delve into the transformative strategy of some enlightening authors to show you how to assemble your career dream team. Through anecdotes and my own experience, I'll reveal the critical roles mentors, sponsors, and even 'friend-tors' play in the tech and design industries. You'll learn how to cultivate a diverse support system that acts as your career's backbone, and understand why having separate 'squads' for different areas of life is not just helpful, but necessary.

As I recorded the year was coming to a close but as we start a new year, it's crucial to reflect on our personal time off and how it can be used to enhance our career support network. In this conversation, I prompt you to consider who you would want in your corner, guiding and propelling you towards your goals. Don't miss the chance to gain from our upcoming episodes featuring special guests and a wealth of career insights. Ensure you subscribe, leave a review, and for those looking to take their career to the next level, check out the show notes for links to my coaching services and products designed to elevate your trajectory.

References: Hart, Minda, The Memo, 2019, Seal Press; Torrisi-Mokwa, Jan, Building Career Equity, 2011, Self-Published

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Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

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Welcome to the Career Perspectives Podcast, I’m your host Karyn Nesby of KMN Coaching and Consulting. I’m here to help you navigate your tech and design career. I will tap into my network and leverage my 20 years of experience in tech and design across multiple industries and bring my coaching and mentoring to you.

I talk to industry professionals to gain their perspective, now don’t be surprised if your perspective shifts. Be open. We want you to succeed. Just consider us your virtual coaches and mentors.

Often, we look for a blueprint for our careers when we are the blueprint! (or as we say in tech and design, the Spec!) Career Perspectives will help you take control of your career. It’s not all work and no play on this podcast, you’re part of the inner circle now so we will of course have to sprinkle in some vacation chats, hot takes and just overall great conversations.

Come join us as we share perspectives and learn things you can directly apply to your career today!

Visit https://www.careerperspectivespod.com/ to learn more and signup for exclusive access to podcast videos!

Contact me: KMN Coaching & Consulting for Career and Leadership Services- https://www.kmncoachingconsulting.com/

Get a Free E-book How to Formally Ask Someone to be a Mentor!