Episodes

  • Managing Expectations

    Managing Expectations
    May 18 2026

    Create expectations and meet them.

    Neil says that if you let others set them, you're setting yourself up for failure.
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    3 mins
  • Two really important questions

    Two really important questions
    May 11 2026

    Neil explains why these two questions are probably the most important questions that a change leader can ask.
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    3 mins
  • One size fits one

    One size fits one
    May 4 2026

    One size does NOT fit all.

    Neil says that if you're lucky, one size might fit some.

    Best to assume that one size fits one.
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    2 mins
  • Forget WIIFM. Think WIIFT instead.

    Forget WIIFM. Think WIIFT instead.
    Apr 27 2026

    Don't spend too much time thinking about what's in it for me. Instead, think about what's in it for THEM.
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    2 mins
  • Change Management and methodologies

    Change Management and methodologies
    Apr 20 2026

    Isn't it ironic that Change Management doesn't seem to have changed very much over the years.
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    3 mins
  • Looking forward or looking back?

    Looking forward or looking back?
    Apr 13 2026

    Are you spending too much time looking behind you?

    In this episode, Neil encourages you to look forward.
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    2 mins
  • Could ... not should

    Could ... not should
    Apr 6 2026

    Should implies adherence to an expectation. Could has no limits.

    In this episode, Neil explains the difference.
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    3 mins
  • Engagement is more than communication

    Engagement is more than communication
    Mar 29 2026

    Communication is not the same as engagement.

    Neil explains that engagement is always based on a relationship
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    3 mins