We are revisiting our impactful conversation with Chuck Henderson, CEO of the American Diabetes Association (ADA), whose mission-driven leadership is reshaping the fight against the diabetes epidemic. Since stepping into the role in early 2020, Chuck has leveraged his background in the private sector and athletics to champion critical initiatives, including insulin affordability, health equity, and expanded access to life-changing technologies. Throughout the interview, he offers a masterclass in authentic leadership, discussing the importance of staying accessible, fostering transparency, and utilizing modern platforms like LinkedIn to amplify a nonprofit’s mission. By sharing his personal connection to the cause and his strategies for navigating a shifting workplace landscape, Chuck delivers a powerful call to action that remains as urgent and relevant today as the day it was recorded.

Takeaways:

• Embrace a Team-Oriented Leadership Philosophy: Learning from Chuck's experience as an athlete, fostering an inclusive and team-centric environment is crucial. Ensure every member understands their role and how they contribute to the collective success.
• Maintain a Mission-Driven Focus: Chuck's daily reflection on his impact highlights the importance of grounding leadership decisions in the organization’s mission. Regularly ask yourself what you've done to advance your mission and set clear, impactful goals.
• Consistency in Communication: Regular touchpoints like monthly town halls, bi-weekly newsletters, and quarterly meetings are essential. This consistency keeps the team aligned, engaged, and informed about strategic directions and wins.
• Be Intentional with Engagement: Whether it's giving out personal contact information, being active on social media, or responding to both positive and negative feedback, intentional engagement fosters authentic connections and builds trust.
• Promote Organizational Brand: Use platforms like LinkedIn to share the organization’s achievements, highlight team members, and build new relationships. Prioritize showcasing the organization’s impact over self-promotion.
• Show Up Authentically: Your presence, both online and offline, should reflect genuine commitment and transparency. Authenticity builds credibility and trust, encouraging open dialogue and collaboration.
• Adapt and Innovate Continuously: Being proactive about adopting remote work, investing in training, and listening to stakeholder feedback are critical. Innovation and adaptation help in staying ahead and addressing emerging challenges effectively.

Quote of the Show:

• “No one person is greater than the team. It takes all of us; each one of us has a role to play in this fight.”

Links:

• LinkedIn: https://www.linkedin.com/in/charlesdhenderson/
• Website: https://diabetes.org/

Shout Outs:

• Champion Fire and Security: https://championfiresecurity.com/
• Cotton Bowl Athletic Associaton: https://www.cottonbowl.com/
• Texas A&M’s Letterman Associaton: https://www.aggielettermen.org/
• Charity Navigator: https://www.charitynavigator.org/
• Tracey D. Brown: https://www.linkedin.com/in/traceydbrown/
• Dions Dream: https://dionschicagodream.com/
• Baxter: https://www.baxter.com/
• Eli Lilly and Company: https://www.lilly.com/
• Medicare:https://www.medicare.gov/
• Medicaid: https://www.healthcare.gov/

Dr. Jean Accius, President and CEO of Creating Healthier Communities and a globally recognized authority on health equity and longevity, joins host Anthony Shop for a compelling conversation about what it truly takes to influence across sectors, build trust, and drive lasting social impact. Dr. Accius reflects on his Haitian upbringing and the guiding wisdom of his grandmother, who taught him “Tout moun se moun,” meaning every person is a human being. That simple but profound truth fuels his life’s mission to ensure that a person’s ZIP code no longer shapes their health, opportunity, or life expectancy.

Grounded in data and lived experience, Dr. Accius discusses the stark reality that life expectancy can vary by decades between neighborhoods only a few miles apart. He challenges leaders to confront the forces that create these disparities and to recognize that the most pressing problems of our time do not respect boundaries. In an era defined by disruption, he urges leaders to get close to the communities they serve, collaborate beyond traditional silos, and build coalitions grounded in trust, accountability, and measurable action.

Takeaways:

• Influence Begins with Proximity and Permission: Jean reminds leaders that influence is not defined by a title but by the permission others give you to earn their trust. You cannot influence what you refuse to understand, and trust cannot grow from a distance. His message is clear: leaders must get close, listen deeply, lead with humility, and demonstrate consistency.
• Health Equity Requires Cross-Sector Courage: Life expectancy can vary by 20 to 30 years between neighborhoods only a few miles apart. Jean emphasizes that these gaps are not biological. They are shaped by policy, power, and unequal access to opportunity. Since the most urgent problems ignore boundaries, the solutions must bring sectors together with intention and courage.
• Every Leader Is Going Through a Fire: Across business, government, and community organizations, leaders are facing unprecedented disruption. Jean insists that the ones who succeed are those who acknowledge the fire, adapt with resilience, collaborate openly, and commit to moving forward with others.
• Collaboration Must Be Measurable to Matter: Drawing on his experience building major coalitions, Jean reinforces a guiding truth: collaboration without measurement is simply conversation. Real impact requires shared goals, shared metrics, and shared accountability.
• LinkedIn as a Leadership Room Without Walls: Jean views LinkedIn as one of his most powerful tools for influence. It allows him to elevate community voices, highlight innovation, inspire leaders, and build meaningful partnerships. His presence on the platform has led to new collaborations, new funding, and national engagement.
• Rethinking Workplace Giving for a New Era: CHC now approaches corporate engagement as Workplace Solutions and Innovation. This model supports multigenerational workforces with programs that strengthen mental health, caregiving, volunteerism, and employee engagement. It also improves retention, productivity, and organizational trust.
• Redefining Influence: From Success to Significance: Jean reflects on how his understanding of influence has evolved. Influence is not about doing more or accumulating more. It is about service, connection, and shared humanity. For him, significance begins with the belief his grandmother instilled in him: every person counts.

Quote of the Show:

• “Influence is about permission. And permission requires trust.”

Links:

• LinkedIn: https://www.linkedin.com/in/accius4/
• Website: https://chcimpact.org/

Shout Outs:

• Dr. Johnny Parker
  • Frontstage Backstage Book: https://a.co/d/hyfK27T

Debbie Mucarsel-Powell, former Member of Congress and now the Executive Director of GW’s Graduate School of Political Management (GSPM), shares the deeply personal story of immigrating from Ecuador, watching her mother work multiple jobs, and discovering early the power of resilience, community, and education. These experiences shaped her leadership philosophy and her belief that influence begins with listening.

Debbie reflects on her time representing Florida’s 26th District, how she navigated a diverse constituency from Miami to the Keys, and the critical role of bipartisanship in addressing issues like climate change, immigration, and criminal justice reform. She also offers an honest look at the realities of public service—balancing family, confronting disinformation, and facing electoral challenges—all while staying grounded in purpose.

Today, at GSPM, she’s preparing the next generation of leaders to rise above partisanship, embrace critical thinking, and approach politics with integrity, curiosity, and courage. Her story is a testament to the power of personal narrative, the necessity of coalition-building, and the importance of inspiring others to recognize their own agency.

Takeaways:

• Influence Starts with Listening: Debbie shares that arriving in the U.S. as a teenager taught her “the art of listening,” a value that remains central to her leadership. Listening with curiosity—especially across difference—is what allows leaders to build trust, understand stakeholders, and create meaningful coalitions.
• Navigating the Noise of Technology and Social Media: Social media plays a major role in how constituents communicate—but also poses risks. Debbie discusses how leaders must distinguish real community feedback from bots, misinformation, and AI-generated content, all while staying grounded in values and not getting distracted by the noise.
• Turning Personal Stories Into Policy Impact: Her decision to run for Congress was sparked by seeing firsthand how the lack of access to healthcare harmed her community. Personal stories—like those shared by incarcerated women in a Judiciary Committee hearing—often have the greatest influence on policymakers, more than cable news or the loudest voices online.
• The Power of Authenticity: Debbie reflects on the pressure to present a “perfect” front as an immigrant woman in politics, and how letting go of that was key to connecting with people more deeply. Authenticity, vulnerability, and showing one’s full self are essential to building trust.
• Leading With Bipartisanship and Relationship-Building: Serving a swing district taught her that progress is impossible without cooperation. She shares how building relationships—across her own party and the other side—enabled her to address issues like environmental protection with colleagues who shared common concerns.
• Preparing the Next Generation of Public Leaders: At GSPM, Debbie is shaping future leaders who can think critically, work across partisan divides, and address major challenges—from AI to international conflict—with integrity and courage. Students’ optimism and commitment give her hope for the country’s future.
• Defining Influence Today: Debbie defines influence as the ability to remind people of their own power—bringing them together, helping them see their shared values, and catalyzing collective action toward a common purpose. She sees herself as a “vehicle” who helps activate that power in others.

Quote of the Show:

• “Influence is reminding people of the power they already have.”

Links:

• LinkedIn: https://www.linkedin.com/in/debbie-mucarsel-powell-0077437/
• Website: https://gspm.gwu.edu/