She’s a leader who has worked hard to grow her career, but is currently feeling held back from reaching the next level. She wants to know what she needs to do to earn a promotion, especially given the challenges she faces with her team. Host Muriel Wilkins coaches her through how to manage the tension she’s feeling, and helps consider how she can keep developing even when there’s no guarantee of promotion.

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For Further Reading:

Leadership Unblocked by Muriel Wilkins Chapter 5: LeadershipUnblocked.com

Connect with Muriel:

Website: murielwilkins.com

LinkedIn: @Muriel Maignan Wilkins

Instagram: @CoachMurielWIlkins

Join the Coaching Real Leaders Community: coachingrealleaderscommunity.com

Read Muriel’s book: LeadershipUnblocked.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do I show my team I’m listening when I don’t agree with them?

How do I project confidence when I don’t know what the future holds?

How do I balance empathy with accountability?

How do I influence others when I don’t have formal authority?

In this episode, Muriel and communication expert Matt Abrahams, lecturer at Stanford Graduate School of Business and host of Think Fast, Talk Smart, answer listeners’ questions about some of the trickiest communication and leadership challenges. They discuss how to demonstrate that you’re listening without having to agree, how to communicate with confidence in uncertain situations, and how to hold people accountable without sacrificing empathy.

For further reading:

Think Fast, Talk Smart: https://www.gsb.stanford.edu/business-podcasts/think-fast-talk-smart-podcast

Matt’s book Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot: https://www.amazon.com/Think-Faster-Talk-Smarter-Successfully/dp/1668010305?tag=bookplease06-20&geniuslink=true

Building Influence Without Authority (Coaching Real Leaders): https://hbr.org/podcast/2021/03/building-influence-without-authority

Exerting Influence Without Authority (Harvard Business Review): https://hbr.org/2008/02/exerting-influence-without-aut

Connect with Muriel:

Website: murielwilkins.com

LinkedIn: @Muriel Maignan Wilkins

Instagram: @CoachMurielWIlkins

Join the Coaching Real Leaders Community: coachingrealleaderscommunity.com

Read Muriel’s book: LeadershipUnblocked.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

She’s a leader who’s built a reputation for being direct, confident, and decisive. But she’s recently received feedback that her communication can create tense interactions with colleagues. Host Muriel Wilkins helps her look beyond the feedback itself to understand what’s driving those moments, and how she can exude confidence without the need to always be right.

For further reading:

The Right Way to Respond to Negative Feedback: https://hbr.org/2018/05/the-right-way-to-respond-to-negative-feedback

How to Make Sense of Conflicting Feedback on Your Leadership: https://hbr.org/2022/01/how-to-make-sense-of-conflicting-feedback-on-your-leadership

How Do I Stop Being Defensive?: https://hbr.org/podcast/2021/11/how-do-i-stop-being-defensive?

What Leaders Get Wrong About Listening: https://hbr.org/podcast/2025/06/what-leaders-get-wrong-about-listening

Leadership Unblocked Chapter 5: LeadershipUnblocked.com

Own the Room: https://us.amazon.com/Own-Room-Discover-Signature-Leadership-ebook/dp/B00BAH7PQY/ref=sr_1_2?_encoding=UTF8&dib=eyJ2IjoiMSJ9.epwJb2QC4llONZO6YeARJmJmT5QGtcapVuFP9fuTNbE.N4ouJEbmhKVyJS8dDcnMA_s1Ieg-1Da9XjVKtTDekp8&dib_tag=se&keywords=B00BBJZX2O&nsdOptOutParam=true&qid=1789330493&s=digital-text&shoppingPortalEnabled=true&sr=1-2

Connect with Muriel:

Website: murielwilkins.com

LinkedIn: @Muriel Maignan Wilkins

Instagram: @CoachMurielWIlkins

Join the Coaching Real Leaders Community: coachingrealleaderscommunity.com

Read Muriel’s book: LeadershipUnblocked.com

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.