Episodes

  • Ok, I See The Problem. Now What?

    Ok, I See The Problem. Now What?
    May 27 2026
    Community Health Collective PodcastEpisode #29Title: Ok, I See the Problem. Now What?Hosted by: Jill Steeley――――――――――――――――――――Episode OverviewTwo weeks ago on Episode 27, Jill named what she calls the untrained leader problem - the pattern in healthcare of promoting strong clinicians and operators into leadership roles without ever training them to actually lead. Since then, the question she's been getting most is, "Okay, I see it. Now what?" In this episode, Jill answers that directly. She names why so many leaders freeze between awareness and action, then walks through a three-step path forward: know yourself, build the specific skills that match your gaps, and - when you're ready - transform your full leadership team together. This is a practical, no-overwhelm episode for leaders who don't want to stay stuck in seeing without ever moving to the doing.――――――――――――――――――――In This Episode, You'll Learn:• Why awareness without action becomes its own kind of suffering—and how to break out of it• The three reasons leaders freeze between knowing and doing: overwhelm, uncertainty about scope, and the false dichotomy of "go huge or do nothing"• Why the first move in transforming your team isn't actually about your team—it's about you• How your own leadership patterns (strengths, blind spots, defaults) quietly become the template your team imitates• Why generic, corporate leadership training rarely transforms healthcare leaders—and what to do instead• The bottleneck that develops when an individual leader grows but the rest of the leadership culture doesn't• Three predictable outcomes for the leader who becomes an "island of competence" in an untransformed organization• Jill's three-step path: know yourself, build specific skills for your specific gaps, then transform the team together――――――――――――――――――――Key Takeaways"Awareness without action becomes its own kind of suffering. Once you see the untrained leader problem in your organization, you can't unsee it.""You cannot lead others through a transformation you haven't started yourself.""The first move doesn't have to be huge. It just has to be in the right direction.""Individual leadership development without team leadership development creates an island of competence in an organization that hasn't transformed around you."――――――――――――――――――――Mentioned in This Episode• Episode 27 — "The Untrained Leader Problem" — the prequel to this episode; listen first if you haven't• Leadership Style Quiz — Jill's free 2–5 minute quiz to identify your leadership archetype and the skills most likely to move the needle for you (jillsteeley.com/leadershipquiz)• Leadership Academy Masterclasses — targeted courses for healthcare leaders including Time Management for Busy Leaders, People-First Leadership, Mastering Candid Conversations, Maximum Output Minimum Effort, Mastering Recruitment and Retention, Designing and Building Strong Teams, Leading Teams Through Change, and C-Suite Ready (jillsteeley.com/leadership)• Full Leadership Team Development Program — Jill's program for organizations ready to transform their leadership culture as a team: monthly masterclasses, twice-monthly group coaching, and one-on-one coaching slots. Schedule a call here.――――――――――――――――――――Connect & SubscribeIf this episode resonated with you, please take a moment to:• Leave a rating and review• Subscribe so you never miss an episode• Share with a fellow health center leader who needs to hear this messageHave feedback or a topic request? Jill would love to hear from you! jill@jillsteeley.com
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    17 mins
  • Section 504 & ADA Compliance: What Every Health Center Leader Needs to Do Before the Deadline

    Section 504 & ADA Compliance: What Every Health Center Leader Needs to Do Before the Deadline
    May 20 2026
    Section 504 & ADA Compliance: What Every Health Center Leader Needs to Do Before the DeadlineHosted by: Jill Steeley | Guests: Steve Weinman, FQHC Associates and Jen Garces de Marcilla, FQHC AssociatesEpisode OverviewSection 504 of the Rehabilitation Act has always required organizations receiving federal funding to provide equal access to people with disabilities. The May 2024 HHS final rule made it explicit: digital accessibility is part of that obligation, and FQHCs are squarely in scope. With the compliance deadline extended by one year to May 2026, health centers have a real window to act—but most leaders aren’t yet aware of what the rule requires, where the litigation risk is greatest, or what it actually takes to demonstrate good-faith effort. In this episode, Jill is joined by Steve Weinman and Jen Garces de Marcilla, both of FQHC Associates, to break down what the rule actually covers, what NOT to do, and why digital accessibility is one of the clearest patient experience opportunities health center leaders are going to get this year.DisclaimerNothing in this episode constitutes legal advice. Accessibility compliance is an evolving area. The goal of this conversation is to help health center leaders understand the rule, reduce barriers for their patients, and demonstrate documented, good-faith effort toward compliance.In This Episode, You’ll Learn• What Section 504 actually requires now that digital accessibility is explicitly in scope• The new compliance deadline (May 2026)—and why “I have a year” is the wrong mental model• The specific digital surfaces this rule covers: websites, patient portals, online scheduling, mobile apps, kiosks, PDFs, EHRs, and embedded third-party tools• How AI-powered “secret shoppers” are scanning websites for noncompliance—and why even small health centers are exposed• Why accessibility widgets and overlays are NOT a compliance solution (and may make things worse)• The most common, lowest-cost, highest-impact fixes: alt text, color contrast, captions, keyboard navigation, screen reader compatibility, and accessible PDFs• Why “we’ve never had a complaint” is not a defense• What “good-faith effort” actually looks like—especially when your EHR vendor isn’t compliant• How to handle vendor contracts and renewals going forward• The patient experience angle most leaders are missing—and how accessibility supports transformational, not transactional, care• Why accessibility benefits temporary disabilities and aging patients, not just permanent disabilities• Where the budget realistically comes from—and why a properly optimized website pays for itselfKey Takeaways“It’s not just a compliance issue. It’s not even just a legal issue. It is a patient experience issue as well. Patients are looking for more of a transformational healthcare experience now rather than a transactional one.”— Jill Steeley“By making things accessible for people who might have disabilities, you’re actually making them more accessible for everyone. It’s not necessarily just for people that have permanent disabilities.”— Jen Garces de Marcilla“If you do it right, it pays for itself, because if you’re not running at peak efficiency, you are hemorrhaging visits and patients.”— Steve WeinmanFree 504 ToolkitTo request a free 504 Toolkit, email jill@jillsteeley.com with “504 toolkit” in the subject line.Mentioned in This Episode• FQHC Associates — Steve and Jen’s firm, available for accessibility audits and consulting at fqhc.org• Steve Weinman direct contact: sdweinman@fqhc.org• CEO Bootcamp — Jill and Steve’s program for FQHC leaders (www.fqhc-ceo.com)• Leadership Academy — Jill’s online masterclasses (www.jillsteeley.com/leadership)Connect & SubscribeIf this episode was valuable to you, please:• Leave a rating and review• Subscribe so you never miss an episode• Share with a fellow health center leader who needs to hear thisHave a topic request or feedback? Jill would love to hear from you.
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    44 mins
  • Your Best Clinician Just Became Your Biggest Retention Risk

    Your Best Clinician Just Became Your Biggest Retention Risk
    May 13 2026
    Episode 27: Your Best Clinician Just Became Your Biggest Retention RiskIn this episode, Jill tackles what she calls the single biggest unaddressed crisis in healthcare workforce sustainability right now — the untrained leader problem. Healthcare is one of the only industries that consistently promotes people into leadership positions based on their technical skills, then expects them to figure out the leadership skills on their own. The result? Brilliant clinicians who are drowning in roles they were never trained for, and entire teams paying the price for a gap nobody is closing.Jill shares the story of a private coaching client — a nurse promoted into a Clinic Director role who was working sixty-hour weeks, losing staff, and starting to wonder if she was cut out for leadership at all. Six months of structured leadership development later, the picture had completely transformed. The skills are teachable. But only if we decide to teach them.If you're a CEO, executive director, medical director, or anyone responsible for developing leaders in a healthcare organization, this episode names what most people aren't naming out loud — and offers a clear path forward.In this episode:Why healthcare promotes brilliantly and develops terribly — and what it's costing all of usThe question every leader should ask themselves: How did you actually learn to lead?The pattern of the clinician-turned-leader, and why "she'll figure it out" isn't a strategyThe identity shift every clinical leader has to make to stop drowningThe story of one coaching client's six-month transformation from burnout to sustainable leadershipWhy leadership development in healthcare isn't separate from the mission — it IS the missionFour practical things every health center should do to develop their leaders before crisis hitsStatistics cited in this episode:57% of employees have left a job specifically because of their manager (DDI Leadership Research)58% of employees cite their manager's management style as the primary reason they quit a job, up from 37% just eight years earlier (BambooHR, 2025)90% of employees say their boss influenced their decision to leave their last job (BambooHR, 2025)50% of employees have left a job at some point in their career "to get away from their manager to improve their overall life" (Gallup, study of over 7,000 adults)The average cost to replace a single staff RN is now $60,000 (NSI National Health Care Retention Report, 2026)Hospitals are losing an average of $5.2 million per year to nurse turnover alone (NSI, 2026)National RN turnover rate is 17.6%; behavioral health is over 22% (NSI, 2026)Hospitals with high nurse turnover see a 7% increase in patient falls, a 12% rise in medication errors, and a 15% decline in patient satisfaction scores35–54% of the US nursing and physician workforce reports symptoms of burnoutResources mentioned:Jill's Leadership Academy — comprehensive leadership program for healthcare leaders (doors opening soon)The CEO Connect Bootcamp — Jill's twice-yearly executive program co-led with Steve WeinmanJill's Healthcare Leadership Style Quiz — free assessment to identify your leadership style and give you actionable next steps to develop your leadership skillsConnect with Jill:Website: www.jillsteeley.comLeadership Masterclasses: www.jillsteeley.com/leadershipSchedule a conversation (link to Jill’s calendar)Email: jill@jillsteeley.comIf this episode resonated with you, please share it with another healthcare leader who needs to hear it. Subscribe wherever you get your podcasts, and leave a rating and review — it helps us reach more healthcare leaders who are doing this hard work.The Community Health Collective Podcast — real, honest conversations about what it actually takes to lead in healthcare.
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    30 mins
  • Just Say Thank You: The "No Strings Attached" Strategy That Builds Patient Loyalty For Life

    Just Say Thank You: The "No Strings Attached" Strategy That Builds Patient Loyalty For Life
    Apr 29 2026

    In this episode, you'll learn:

    • Why most "patient appreciation" events in health centers are actually marketing events in disguise
    • The critical difference between referral-source thank-yous (B2B) and patient-facing appreciation gestures
    • Why healthcare runs on trust — and how no-strings-attached appreciation builds it faster than almost anything else
    • Small-budget ideas: birthday cards from providers, handwritten milestone cards, monthly coffee mornings
    • Medium-budget ideas: community BBQs, family movie nights, skating or bowling nights
    • Bigger ideas: holiday meal kits, new-parent care packages, patient longevity recognition
    • How to address the "we can't afford this" objection — including funding sources most leaders aren't using
    • A 5-step framework for rolling out a patient appreciation effort without it dying in a leadership meeting
    • Why measuring this with marketing metrics will kill it — and what to ask instead

    Key Takeaway

    "Loyalty is built through genuine appreciation, not just clinical excellence. Your clinical care is the price of admission — but the thing that turns a patient into a loyal patient is the feeling that you actually see them."

    Connect with Jill

    Email: jill@jillsteeley.com

    Schedule a call: jillsteeley.com

    If this episode resonated, please:

    • Subscribe so you never miss an episode
    • Leave a rating and review
    • Share with a fellow health center leader who needs to hear this
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    26 mins
  • The Fractional Advantage: C-Suite Leadership Without the Full-Time Price Tag

    The Fractional Advantage: C-Suite Leadership Without the Full-Time Price Tag
    Apr 22 2026
    Episode #25The Fractional Advantage: C-Suite Leadership Without the Full-Time Price TagHosted by: Jill Steeley | Guest: Rebecca Mankin, MPA, CGFM, ACHE — Founder/CEO, Mankin Consulting, LLCEpisode OverviewWhat do you do when your health center needs C-suite leadership but can't justify—or afford—a full-time hire? In this episode, Jill Steeley sits down with Rebecca Mankin, a seasoned FQHC executive and founder of Mankin Consulting, LLC, to break down the fractional executive model and why more community health centers should be using it. Rebecca has served as interim CEO, COO, and CFO for multiple health centers simultaneously, led financial audits with combined budgets exceeding $100 million, and has a track record of turning struggling organizations around—without the slash-and-burn approach. This conversation is practical, eye-opening, and directly relevant to every health center leader navigating uncertainty right now.In This Episode, You'll LearnWhat a fractional executive actually is—and how it differs from a consultant or interim hireWhat a typical fractional engagement looks like: hours, duration, and scopeWhat size and type of health center benefits most from this modelThe most common financial blind spots Rebecca finds when she walks into a health center for the first timeHow to make the ROI case for fractional leadership over a full-time hireWhat health centers need to have in place for a fractional engagement to succeedHow to vet a fractional executive and avoid costly mistakesWhy survival mode is the enemy of strategic thinking—and what to do insteadRed flags to watch for when evaluating fractional candidatesKey Takeaways"You don't always need more time. You need the right experience at the right time."— Rebecca Mankin"When you're inside the bottle, you can't read the label. Sometimes you need that outside perspective."— Jill Steeley"Every system we improve, every process we fix, ultimately impacts the patients and staff in these centers."— Rebecca MankinWhat Is a Fractional Executive?A fractional executive steps into the leadership team—not as a consultant who advises from the outside, and not as a simple interim filling a gap—but as an embedded leader who is in the meetings, making decisions, and accountable for outcomes. The key difference: they work a fraction of the time (typically 10–30 hours per week) at a fraction of the full-time cost, while bringing immediate, high-level impact without a lengthy ramp-up.Rebecca's firm, Mankin Consulting, provides fractional CEO, COO, and CFO services specifically to community health centers—bringing deep FQHC expertise that a generalist accountant or outside consultant simply can't replicate.The Most Common Financial Blind Spots Rebecca FindsLack of real-time financial visibility — no KPI dashboards, just backward-looking financialsRevenue cycle inefficiencies — gaps in workflows, undocumented processes, rising denial rates with no root-cause analysisMisalignment between operations and finance — poor communication between departments leads to costly disconnectsUnder- or over-utilization of data — too many KPIs is as dangerous as too few; track 10 meaningful metrics, not 100The ROI Case for Fractional vs. Full-TimeWhen evaluating the true cost of a full-time C-suite hire, health centers often forget to factor in: salary, benefits, recruitment costs, relocation expenses, onboarding time, and ramp-up time before the person is productive. A fractional executive eliminates most of these costs while delivering immediate impact.Rebecca's approach: identify revenue cycle gaps that generate measurable new dollars—often enough to pay for the fractional engagement many times over, and leave the health center with sustainable systems after she exits.A real example: one health center went from 6 days cash on hand to 80 days—without a single layoff.How to Vet a Fractional ExecutiveCheck references thoroughly—just as rigorously as a full-time hireAsk state PCAs and national associations for recommendationsLook for outcome-based LinkedIn recommendations, not just tenureConfirm they have FQHC-specific experience (340B, UDS, HRSA compliance, sliding fee scales)Beware of executives who only offer a 'slice and dice' approach—look for a holistic, balanced strategyMake sure they roll up their sleeves and execute, not just adviseWhen Fractional Doesn't WorkThe model isn't a fit for every situation. If a health center has no foundational finance infrastructure in place—essentially a one or two-person shop with no established processes—a fractional CFO may not be able to operate effectively. In that case, a full foundational assessment of what structure is truly needed comes first.Mentioned in This EpisodeMankin Consulting, LLC — Rebecca's fractional executive and consulting firm for FQHCs | mankinconsultingservices.com | (660) 223-6212CEO Bootcamp — Jill's 5-month program for FQHC executives, co-led with Steve ...
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    40 mins
  • The Most Powerful Marketing Tool You’re Not Using: A System for Collecting Patient Stories

    The Most Powerful Marketing Tool You’re Not Using: A System for Collecting Patient Stories
    Apr 15 2026

    The Most Powerful Marketing Tool You’re Not Using: A System for Collecting Patient Stories

    Episode Overview

    Your patients are having life-changing experiences at your health center every single day. Someone finally has a doctor who knows their name. A farmworker catches a diabetes diagnosis before it gets worse. A parent who had nowhere to turn finds a place that takes care of their whole family. These stories are happening in your community right now - and most health center leaders have no system for capturing them.

    In this episode, Jill Steeley makes the case that your past and current patients are one of your most underutilized strategic assets, and walks you through how to build a simple story collection system and put those stories to work in three critical areas: attracting new patients, influencing the policymakers who fund you, and generating referrals from external partners like hospitals, schools, and social service agencies.

    In This Episode, You’ll Learn:
    • Why your past and current patients - specifically their experiences and outcomes - are one of your most valuable and most overlooked strategic assets
    • Why patient stories have a 270% higher impact on someone’s decision to choose your health center than any brochure or flyer you’ve ever printed
    • A simple four-step story collection system you can start building this week - no dedicated staff person, no big budget, no complicated HIPAA process required
    • How to collect stories in a HIPAA-conscious way before formal consent is obtained, using patient ID numbers instead of names
    • The three places patient stories do the most strategic work: new patient acquisition, policymaker advocacy, and external referral relationships
    • Why data resonates with Republicans and stories resonate with Democrats - and why you need both every time you walk into a legislative meeting
    • How to use patient stories internally to combat provider and staff burnout - including the “Happy Hour” channel idea
    • Why closing the loop with patients who share their stories turns them into long-term ambassadors for your health center
    • A specific challenge you can act on this week with zero budget

    Key Takeaways

    “Your patients are already telling their story. The only question is whether you’re part of that conversation.”

    “Data gets you in the room. Stories change minds.”

    “A parent who says ‘I didn’t have insurance and I didn’t know where to go, and this health center took care of my whole family’ - that story is more persuasive than a mission statement.”

    “Patient stories aren’t a marketing tactic. They’re a strategic lever that directly affects your financial health, your standing in the community, and your ability to serve the people who need you most.”

    “Build the system. It doesn’t have to be perfect. It just has to exist.”

    Mentioned in This Episode
    • Vital Interaction — AI-powered patient engagement platform for automating patient communication and story collection touchpoints | Schedule a call with them here
    • Free Patient Story Starter Kit — includes a simple release form template and patient prompts that work in a healthcare context | email jill@jillsteeley.com with “Patient Stories” in the subject line
    • CEO Bootcamp — Jill’s 5-month program for FQHC executives navigating financial strategy and leadership | www.fqhc-ceo.com

    Connect & Subscribe

    If this episode was valuable to you, please:

    • Leave a rating and review
    • Subscribe so you never miss an episode
    • Share with a fellow health center leader who needs to hear this

    Have a topic request or feedback? Jill would love to hear from you. jill@jillsteeley.com
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    25 mins
  • Death by a Thousand Paper Cuts: The Hidden Cost Leaks Draining Your Health Center's Budget

    Death by a Thousand Paper Cuts: The Hidden Cost Leaks Draining Your Health Center's Budget
    Apr 8 2026
    Episode #23Death by a Thousand Paper Cuts: The Hidden Cost Leaks Draining Your Health Center's BudgetHosted by: Jill Steeley | Guests: John Carpenter, Brie McFarland, and Becky Kalinowski — ERA GroupEpisode OverviewCosts went up during COVID and they haven’t come back down. Most health center leaders know they’re probably overpaying for something - they just don’t have the time, the data, or the expertise to find out where. In this episode, Jill sits down with three members of the ERA Group team to talk about what’s actually happening on the expense side of health center finances: why costs get ignored, what poor inventory management looks like on the ground, why your GPO may not be enough, and how ERA Group works alongside FQHCs to find and recover the money hiding in plain sight - with zero upfront cost and no obligation to cut staff or change vendors.In This Episode, You’ll Learn:Why expense reduction gets ignored while revenue gets all the attention - and what it’s actually costing health centersThe most common categories where FQHCs are overpaying without knowing itWhat poor inventory management looks like when you walk through your own clinicWhy being part of a GPO doesn’t mean you’re getting the best pricingHow vendor loyalty can quietly cost tens of thousands of dollars a yearWhat ERA Group’s process actually looks like - from first conversation to implemented savingsWhy 60–70% of clients end up staying with their existing suppliers, just at a better priceHow ERA Group optimizes staffing and ordering processes - not by cutting headcount, but by eliminating inefficiencyThe compounding cost of inaction: why this year’s 5% increase becomes next year’s problem tooKey Takeaways“It’s death by a thousand paper cuts. It seems so small — going from $10 to $8 doesn’t feel meaningful until you start stacking it all up.”— Brie McFarland, ERA Group“Expenses compound just like savings. That 5% increase this year is going to happen next year, and the year after. It’s not just overspending by $100,000 this year — it’s the compounding of that year over year.”— John Carpenter, ERA GroupAbout ERA GroupERA Group has been in business for over 30 years and has completed tens of thousands of cost reduction projects worldwide. Their healthcare team - led by PhDs with clinical and analytical backgrounds - specializes in medical, dental, pharmaceutical, and reference lab expenses, with additional specialists covering 40+ cost categories including insurance, IT, translation services, staffing, and office supplies. They work exclusively on a contingency basis: no savings, no fee.Since 2020 alone, ERA Group has saved FQHCs over $3 million in medical, dental, pharmaceutical, and reference lab expenses - and that doesn’t include savings from other expense categories.What ERA Group Actually DoesERA Group works alongside health center teams to find money organizations are already spending but don’t have to. They are not a firm that tells you where to cut — they find where you can pay less for the goods and services you already need. Their process includes:A customized initial discovery conversation to learn the organization’s current pain points, contracts, and vendor relationshipsComprehensive data gathering and analytics, including benchmark data from clients across the countryA baseline report for client review and confirmationBehind-the-scenes negotiations with suppliers - leveraging relationships and market data to get pricing as close to the floor as possiblePresentation of options (stay with your incumbent for less, change vendors, or a hybrid approach - always the client’s choice)Implementation support and ongoing invoice monitoring to ensure pricing holds and credits are receivedMost clients begin seeing results within one to four months, depending on the category.The GPO MythOne of the most common objections ERA Group hears: “We’re with a GPO, so we’re already getting the best pricing.” Brie explains it this way - a GPO is like a coupon book that goes to every health center in the country. It’s broadly useful, but it’s not specific to your organization’s purchasing patterns, size, or needs. ERA Group works within and alongside existing GPO arrangements to find what’s still being left on the table. Their first FQHC client was convinced there was nothing to find - ERA Group came back with 10% savings above and beyond what the GPO was already delivering.Signs Your Health Center May Have a Cost ProblemClosets, drawers, or storage rooms with overstuffed or expired suppliesDuplicate or triplicate product orders across departments that aren’t communicatingStacks of boxes waiting for returnsOrders placed by fax or phone instead of onlineStaff ordering from multiple vendors to find the best price per item - without accounting for shipping costsMultiple copy/print contracts across locations that haven’t been consolidatedTechnology assets (phones, ...
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    49 mins
  • Stop Fixing the Same Problems - Build the Systems That Prevent Them

    Stop Fixing the Same Problems - Build the Systems That Prevent Them
    Apr 1 2026

    Title: “Stop Fixing the Same Problems - Build the Systems That Prevent Them”

    Episode Overview

    If you feel like you're constantly solving problems but never quite getting ahead, this episode is for you. Jill Steeley breaks down one of the most common and costly traps in health center leadership: solving symptoms instead of systems. No-shows, provider underperformance, revenue volatility, staff turnover - these aren't separate problems. They're signals that the systems underneath your health center aren't working the way they need to. In this episode, Jill explains what those systems actually are, what it costs to stay reactive, and what it looks like when health centers finally make the shift to sustainable performance.

    In This Episode, You'll Learn:

    • Why working harder isn't the answer — and what the real problem usually is
    • What 'systems' actually means in the context of a health center (concrete, not theoretical)
    • The five core systems every health center needs: scheduling, revenue cycle, provider productivity, patient retention, and marketing/referral
    • What happens to teams and budgets when leadership stays in reactive mode
    • What high-performing health centers do differently — and why their problems stop repeating
    • Why the CEO Bootcamp was built, and what it actually does for FQHC leaders

    Key Takeaways

    "The problem usually isn't your effort. It's that you're solving symptoms instead of systems."

    "You can't outwork a broken system."

    "High-performing health centers don't chase problems. They build systems that prevent them."

    "The gap is almost never knowledge. It's implementation."

    "You build it once. You refine it. It will work for you."

    The Five Systems Jill Covers

    1. Scheduling System — How appointments are made, reminders sent, cancellations handled, and unfilled slots filled so providers see the patients they're supposed to see.

    2. Revenue Cycle System — From patient check-in to clean claim submission: eligibility checks, claim scrubbing, denial rates, first-pass rates, and who owns the follow-up.

    3. Provider Productivity System — Clear expectations, consistent data tracking, coding practices, panel size, and early-intervention processes before problems become crises.

    4. Patient Retention System — Knowing who's overdue, closing care gaps, re-engaging patients who've disengaged, and proactively building loyalty.

    5. Marketing & Referral System — Actively attracting insured patients, building community presence and referral relationships, and making your health center the preferred choice.

    Mentioned in This Episode

    CEO Bootcamp — The five-month FQHC executive intensive Jill runs with Steve Weinman. Focused on growing revenue, reducing costs, and building sustainable systems. Doors are closing — learn more at www.fqhc-ceo.com

    Episode #21 — Jill's full breakdown of the CEO Bootcamp: what it is, how it works, who it's for, and what outcomes to expect. Listen here

    Schedule a Call with Jill — https://calendly.com/jill-v7c/30min

    Connect & Subscribe

    If this episode resonated with you, please share it with a fellow health center leader - that's how we grow this collective. And if you haven't subscribed yet, do that now so you never miss an episode.

    Have a topic request or feedback? Jill would love to hear from you. jill@jillsteeley.com
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    22 mins