Consumer Spending Isn't Matching Economic Anxiety. Here's What Bank Of America’s Data Tells Us

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Consumer Spending Isn't Matching Economic Anxiety. Here's What Bank Of America’s Data Tells Us

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What does it take to manage the daily financial needs of 70 million Americans? In this episode of C-Suite Unscripted, Forbes' Maggie McGrath sits down with Holly O'Neill, President, Consumer, Retail and Preferred of Bank of America. They dive into the real health of the 2026 consumer, unpacking the fascinating disconnect between economic anxiety and actual spending behavior. Holly also shares an inside look at how Bank of America is adopting AI, the evolution of their virtual assistant 'Erica,' and why the "Great Wealth Transfer" makes financial education more critical than ever. Learn more about your ad choices. Visit megaphone.fm/adchoices

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