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Creating Workplace Problem Solvers

Creating Workplace Problem Solvers

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If improvement is everyone's responsibility, why does problem solving so often end up belonging to a select few?

Consultant Niall Coney explores what stops people taking ownership of improvement, including barriers within systems, measures and management habits that often go unseen. Drawing on first-hand experience, he shares how organisations can create the conditions for problem solving to spread, so that spotting issues, taking action and driving change become part of everyday work.


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