When everyone is working towards the same goal, it’s easy to assume everyone can see the same picture.

Carla Smith, Innovation, Strategy and Planning Programme Manager at the Midlands Cancer Alliances Life Science Hub, reflects on what it took to bring more structure and visibility to a complex mix of stakeholders, priorities and communication styles across NHS and industry partners, and what she learned about data, ownership, and different ways of working along the way.

“There are completely different levels of digital readiness, and that changes how people work, how they communicate, and what they need.”

In this episode:

00:00 Introduction and the challenge of visibility across complex teams
02:01 Why shared goals don’t guarantee a shared view of progress
06:13 Bridging different ways of working across stakeholders
07:16 Building alignment at pace through sprints
09:20 The uncomfortable discovery: the solution already existed
11:31 Making work visible through data and challenging perception
13:53 When too much openness slows progress and the need for clear scope
20:11 Advice for first-time improvers: start with scope, then get the data
21:13 Outro

Help Your Teams See the Full Picture

When progress lives in different places, decisions slow down. Our performance improvement consultancy helps organisations bring clarity to complex work, align teams, and create the visibility needed to keep improvement moving.

Explore Consultancy: https://pmi.co.uk/consultancy/

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