Welcome to "Fraud Frontlines," a special limited series within the DataTalk™ podcast, hosted by Kathleen Peters and dedicated to exploring the latest trends and strategies in fraud prevention.

In this episode, Kathleen Peters is joined by Bhawna Singh, Chief Technology Officer, Customer Identity at Okta, to discuss the transformative impact of agentic AI on identity, security, and fraud landscapes. Bhawna shares her insights on how agentic AI, with its autonomous decision-making capabilities, is reshaping identity verification and fraud prevention. She emphasizes the need for robust identity controls and the challenges of managing AI agents, highlighting the importance of discoverability and lifecycle management to prevent rogue activities. The conversation also touches on the changing nature of fraud and security attacks, where traditional measures must adapt to new dynamics.

Bhawna Singh is a senior technology executive with 25+ years of experience in successfully transforming products and scaling technology for a global user base. In her career as an executive leader, board member, and investor, Bhawna has worked across multiple high-growth companies to grow & scale platforms from 0 to 100+ million monthly users, led global expansion of products, navigated through complex acquisitions and spearheaded innovation to drive user growth and engagement, delivering multi million dollar revenue growth. Currently as CTO at Okta, Bhawna leads tech strategy and vision for its Customer Identity product serving billions of logins per month. Before Okta, Bhawna was the CTO at Glassdoor, a worldwide leader on insights about jobs and companies built on the foundation of increasing workplace transparency. Prior to Glassdoor, Bhawna held positions at Ask.com (an IAC company), Sybase (now SAP), and AT&T along with several consulting roles. Bhawna sits on the Advisory board of early stage startups and VC groups. Bhawna's deep expertise in the area of high-growth, enterprise SaaS, AI & cybersecurity is frequently published in the press and podcasts.

Kathleen Peters leads innovation and strategy for Experian's Fraud and Identity business in North America, continuously exploring new ways to solve market challenges in identity, risk, and fraud detection. She and her team define business strategies and investment priorities while incubating new products, analyzing industry trends and leveraging the latest technologies to bring ideas to life. Kathleen joined Experian in 2013 to lead business development and global product management for Experian's newest fraud products. She later served as the Head of the North America Fraud & Identity business, until being named Chief Innovation Officer for Decision Analytics in 2020. Kathleen has twice been named a "Top 100 Influencer in Identity" by One World Identity (now Liminal), an exclusive list that annually recognizes influencers and leaders from across the globe, showcasing a who's who of people to know in the identity space. For nearly two decades, she has lived in the heart of Silicon Valley in California, working for a variety of companies including early-stage technology startups. Living in this epicenter of fast-paced innovation, leading-edge technology and disruption influences Kathleen's own approach to strategy and business thinking at Experian. Kathleen is regularly quoted in prominent media outlets. A sought-after speaker and thought leader, Kathleen frequently shares her insights on innovation, AI and fraud prevention at industry conferences and events.

Welcome to the inaugural episode of "Fraud Frontlines," a special limited series within the DataTalk™ podcast, dedicated to exploring the latest trends and strategies in fraud prevention.

In this first episode, our host Kathleen Peters, Experian's Chief Innovation Officer of Fraud and Identity, sits down with Nash Ali, Experian's VP of Fraud Strategy, to discuss how fintech innovation has reshaped the fraud landscape and what that means for the future. As financial technology continues to revolutionize how people transact online, it's also changing how fraudsters operate. The rise of GenAI and automated scams has introduced a new level of sophistication that demands equally advanced defenses.

Nash Ali is VP of Strategy at Experian Fraud, Innovation and Commercialization (FIC) and NeuroID, an Experian company. With over 20 years in risk management, payments, fraud prevention and strategy, Nash has previously held pivotal roles as Global Head of Risk and Payments at MoneyGram International, as well as leadership roles in risk management at Western Union, Bank of America, and eBay. He has managed product, risk and data science teams at Prove, Socure and CashEdge (Fiserv). He earned an MBA from UC Berkeley and a BS in Electrical & Electronics Engineering from the University of Louisville. Nash is known for his strategic insights, industry relationships, and an innovative approach to identity and risk management. At Experian, he focuses on advocacy for digital identity, as well as advising clients on new technologies to reduce fraud, combat malicious Agentic AI and bots, and improve operational processes and customer experience.

Kathleen Peters leads innovation and strategy for Experian's Fraud and Identity business in North America, continuously exploring new ways to solve market challenges in identity, risk, and fraud detection. She and her team define business strategies and investment priorities while incubating new products, analyzing industry trends and leveraging the latest technologies to bring ideas to life. Kathleen joined Experian in 2013 to lead business development and global product management for Experian's newest fraud products. She later served as the Head of the North America Fraud & Identity business, until being named Chief Innovation Officer for Decision Analytics in 2020. Kathleen has twice been named a "Top 100 Influencer in Identity" by One World Identity (now Liminal), an exclusive list that annually recognizes influencers and leaders from across the globe, showcasing a who's who of people to know in the identity space. For nearly two decades, she has lived in the heart of Silicon Valley in California, working for a variety of companies including early-stage technology startups. Living in this epicenter of fast-paced innovation, leading-edge technology and disruption influences Kathleen's own approach to strategy and business thinking at Experian. Kathleen is regularly quoted in prominent media outlets. A sought-after speaker and thought leader, Kathleen frequently shares her insights on innovation, AI and fraud prevention at industry conferences and events.

In this #DataTalk episode, we welcome Ashley Knight, Senior Vice President of Product at Experian, as she talks to us about Experian's commitment to leveraging cashflow insights to drive financial inclusion and our new collaboration with Plaid, a leading financial data network used by 1 in 2 U.S. bank account holders. Ashley, who leads the product management team for Experian's Financial Services and Data business, shares insights on how this collaboration is enhancing financial inclusion and creating more opportunities for consumers and clients. Tune in to hear more from Ashley on the power of consumer permissioned cashflow information and how we are transforming the credit ecosystem.

Ashley Knight is Senior Vice President of Product and leads the product management team for Experian's Financial Services and Data business with a focus on alternative data, scores, and open banking. She fosters innovation and drives financial inclusion by using new data and Experian's deep expertise in credit.

In this #DataTalk episode, Keith Little, MD Analytics, Decisioning and Platforms at Experian Software Solutions, unveils the game-changing enhancements to Experian's Ascend Technology Platform™. Keith discusses how client feedback has shaped a solution that streamlines operations, automates processes, and strengthens fraud detection in today's fast-paced business landscape. Join us to discover how Ascend empowers businesses with seamless integration, personalized experiences, and top-notch security measures, setting a new standard for success.

Keith Little is a seasoned technology executive with a global purview, currently spearheading Experian's Ascend Technology Platform and Decisioning suite (Powercurve) software products. He began his tenure at Experian in November 2022 with the role of Chief Technology Officer for Global Decision Analytics (GDA) and subsequently expanding his responsibilities to encompass the Decisioning products during the transition to Experian Software Solutions (ESS).

Before joining Experian, Keith held various high-profile positions, including Chief Information Officer at Barclays, where he oversaw the Barclaycard credit business, Payments businesses, and Fraud technologies. Prior to that, he was involved in a startup leveraging artificial intelligence for online behavioral advertising. Keith's illustrious career also includes roles at BT, the BBC, and as a founder and non-executive director of www.worldgallery.co.uk. He holds a Bachelor's degree in Computer Science and a Postgraduate degree in Image and Video Compression from Kingston University. Additionally, he spent nine years as a non-executive director at Kings College London, demonstrating his commitment to both academia and industry advancement.

In this episode of #DataTalk, we welcome back Kathleen Peters, Chief Innovation Officer at Experian Decision Analytics, as we dive into Experian's annual Future of Fraud forecast. Kathleen gives us an in-depth look into the 2024 forecast, highlighting the role of generative AI in today's fraud landscape. She also walks us through the most prevalent types of fraud attacks and shares invaluable advice on how consumers and businesses can protect themselves against fraudsters.

Kathleen is Chief Innovation Officer for Experian's Decision Analytics business in North America. Kathleen and her team are continuously looking for new ways to solve customer challenges, by defining product strategies, new paths to market and investment priorities for Experian's decisioning, analytics and identity capabilities. Having lived and worked in Silicon Valley for nearly two decades amidst fast-paced innovation, leading-edge technology breakthroughs and business model disruption has influenced Kathleen's approach to strategy and business thinking at Experian. The last two years, Kathleen has been named a "Top 100 Influencer in Identity" by One World Identity (OWI), an exclusive list that annually recognizes influencers and leaders from across the globe, showcasing a who's who of people to know in the identity space.

In this #DataTalk episode, we chat with Rachel Keane, founder and Chief Data Inspirer of the Data Inspiration Group based in the U.K., about inspiring young students to pursue careers in data.

Rachel has worked in data recruitment for the past 12 years, and during that time she has gained first-hand experience with the challenges faced by the data industry in building diverse and inclusive teams. Motivated by these experiences, Rachel founded The Data Inspiration Group to promote different career opportunities offered by the data industry, and she started the Digdata program to inspire young people to consider careers in data.

In this #DataTalk episode, we'll hear from three Asian-American Experian leaders: Debbie Chamkasem, Vice President of Global Technology Programs, John Ken, Vice President of Customer Relationship Management, and Jimmy Cheung, Senior Vice President of Technology and Engineering. These leaders spoke at a panel to provide advice for those who are considering a career in tech.

Together, Debbie, John, and Jimmy engage with their audience by answering questions about their views on Experian, as well as career advice, highlighting their talents and recipes to success.

In this #DataTalk episode, we chat with Lloyd Pitchford, Global Chief Financial Officer at Experian, about hybrid workplaces, employee mental health, sustainability, financial inclusion, and ways Experian is using data to improve our world.

Lloyd Pitchford is the Global Chief Financial Officer at Experian, which operates in 44 countries and has 17,800 employees. Lloyd leads Experian's global finance operation and serves as the executive sponsor of Experian's ESG program, which looks at how our organization can improve its performance across a wide range of environmental, social, and governance matters. This includes the work Experian does to support financial inclusion, financial accessibility, delivering on the company's carbon-neutral commitments, and creating a more diverse and inclusive organization.