• Vlada Lotkina | Communication Is the Foundation of Success
    Feb 4 2021
    Growing up in an entrepreneurial family, Vlada Lotkina, CEO and co-founder of ClassTag, saw firsthand the successes and failures that inevitably come with following your dreams. It was that inherited pioneering spirit that drove Vlada to emigrate from Ukraine to attend the University of Pennsylvania’s prestigious Wharton School for her MBA.Vlada had a few different business ideas early on, but it wasn’t until her daughter began preschool that she fully dove into entrepreneurship. In fact, it was the overwhelming experience of teacher-parent communications that inspired Vlada to create ClassTag, a platform focused on better connecting parents with their students’ teachers.“I was on the receiving end of various parent communications from her school,” Vlada says, describing how she spotted an opportunity. “And I really was overwhelmed and felt that there is a better way to connect parents and teachers in every child's success. … That was a problem that I felt is both needed and critical, as well as really a big market opportunity because education has just been lagging behind so many industries.”Rather than marketing ClassTag directly to school districts, Vlada and her team took a backdoor approach. They focused on building the best in-class consumer product for those who would actively use it: teachers. “I'm just impressed every day with how tirelessly educators are working to meet the needs of families,” Vlada says. “And certainly I think innovation and technology is only there to support the sometimes really heroic efforts that they all make.”ClassTag is currently used by 4 million parents and teachers across 25,000 schools, helping streamline communication and improve the relationship between teachers and parents. According to Vlada, building a partnership between these two parties is the foundation for student success.##Featured Entrepreneur👱‍♀️ Name: Vlada Lotkina⚙️ What she does: Vlada is the co-founder and CEO of ClassTag, a simple and free parent-teacher communication system that just works — for everyone.🎨 Company: ClassTag💎 Words of wisdom: “The experience of growing up in an entrepreneurial family was really impactful for me and just seeing how many times my dad started and closed different companies and realizing that the only way to fail is not to try. ... Certainly that just removed the fear of not making it and really looking at the journey as a way to learn and to do the best you can and just have sometimes ungrounded belief in your own success.”🔍 Where to find Vlada: LinkedIn | Twitter🔍 Where to find ClassTag: Facebook | Instagram | Twitter | YouTube##Defining Insights💡 Entrepreneurial spirit: Vlada credits her father’s own ambitious and inventive energy with inspiring her to take risks and pursue new initiatives. 💡 Ignorance is bliss: Without knowing its prestigious rank, Vlada applied and got into the Wharton School. She says sometimes not knowing certain things can help you lose that fear of rejection and go after what you want. 💡 Everything is a learning experience: Aside from Wharton’s challenging curriculum, Vlada credits her classmates with teaching her just as much, if not more, about the way business works in the United States.💡 Look for the right opportunity: Always looking for ways to start her own business, Vlada paid attention to everything around her. Such an opportunity emerged when her daughter started preschool — Vlada saw a need to improve the parent-teacher connection for student success.💡 Appeal to the actual client, not the larger business: Vlada and her team targeted the teachers who would actually be using the product rather than entire districts at large. This yielded the best in-class consumer product inspired and influenced by teachers themselves.  💡 Rather than reinvent the system, find areas for improvement: Instead of creating a new workflow, Vlada and her team looked closely at the existing system and found gaps in the line of communication that could benefit from changes.💡 The only way to fail is to not try: Having grown up in an entrepreneurial family, Vlada saw the success and failure of starting new endeavors. Once accepting that the only true failure is not trying, Vlada was able to take fear out of the equation and pursue her dreams. Top quotes from the episode:Vlada Lotkina:“I went through a number of corporate positions and finally started my own company, which is called ClassTag. And it's been the most challenging and rewarding part of my journey so far.” “When ClassTag came about, it was really from my personal experience, right? So my daughter started preschool at the time, and so I was on the receiving end of various parent communications from her school. And I really was overwhelmed and felt that there is a better way to connect parents and teachers in every child's success. And so that became the mission behind ClassTag.”“We certainly strive to ...
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    31 mins
  • Gail Sexton Anderson | Helping Build Families Through Comfort and Connection
    Jan 28 2021
    When Gail Anderson began working in third-party fertility nearly 25 years ago, she dreamed of opening a one-stop-shop that would give prospective parents all the resources to face the challenges ahead. Whether it’s mental, emotional or educational support, Gail is determined to provide it to her clients.Gail’s motivation to join the field of third-party fertility was ignited by a difficult personal experience: a heartbreaking miscarriage. After feeling flushed and in pain from severe cramping, Gail sought medical attention at a nearby emergency room, where she was treated with impatience and little empathy. “I left there feeling very much embarrassed — like ‘Oh, sorry for bothering you,’” Gail shares. “It was just this really negative experience. And it took a few days for me to kind of go like, ‘Wait a minute. I'm not pregnant anymore.’”Later on, Gail received the opportunity to work with an egg donor and surrogacy program. It was then she realized she had found her calling. “I just loved helping people when they're going through this very difficult time and helping them to kind of make sure they feel heard and understood and how challenging it was. And so that sort of began my life's work,” Gail says. Gail’s own harrowing experience was the driving force behind her business endeavors. She became determined to create a space where those seeking help in starting a family can feel supported, heard and seen — a great contrast to the treatment she received after her miscarriage. After nearly four years of planning and building from the ground up, TULIP opened in 2020. The membership-based platform reflects Gail’s determination to help anyone and everyone on the journey to parenthood.  ##Featured Entrepreneur👱‍♀️ Name: Gail Sexton Anderson⚙️ What she does: Gail is the co-founder and chair of TULIP, a platform where intended parents can find education and support as they build their families in a not-so-old-fashioned way. 🎨 Company: TULIP💎 Words of wisdom: “We always say that our clients are — as I mentioned, we call them ‘intended parents’ — our true North. If we don't listen to them and learn how we can help them, then we can't.”🔍 Where to find Gail: LinkedIn🔍 Where to find TULIP: Facebook | Twitter | LinkedIn##Defining Insights💡 Sparked by personal experience: Gail was so affected by the poor medical treatment she received after a miscarriage that she wanted to create a place where she could help people in the ways she was not.💡 Everyone has a story: Just as Gail’s own experiences led to her life’s work, she believes listening to people’s stories is the key to effectively helping them.💡 Easing parents through an overwhelming experience: For many, choosing an egg donor or a surrogate requires a huge mental leap, thinking about the birth of their child in a new light. TULIP is focused on being there for the intended parents every step of the way.💡 Set realistic expectations: Despite all the research clients might come prepared with, TULIP makes sure intended parents have all the information they need for a realistic understanding of the situation and to make the best decisions for themselves and their family. 💡 Tapping into a wider network: Having worked in third-party fertility for nearly 25 years, Gail knows the value of making connections with agencies to bring more options to her clients.💡 True North: At TULIP, the intended parents remain the focal point. Making sure they are heard and cared for in every realm is the company’s mission.Top quotes from the episode:“Looking back, I now wish there was someone there to kind of say, ‘How are you doing? How are you feeling?’ I only had one friend who was aware that I'd been pregnant and then had a miscarriage who actually called me to say, ‘How are you doing?’ … I think it helped me to be able to be so much more empathetic to anyone going through this sort of thing where it’s their greatest heart's desires to have a child and they need someone to be there and listen to them.”“I think truthfully the biggest influence has been the hopeful parents and trying to hear what it is that they really need. We always say that our clients are — as I mentioned, we call them ‘intended parents’ — our true North. If we don't listen to them and learn how we can help them, then we can't.”“We offer to a different group of intended parents at TULIP, which is more of the self-help … to be able to help them kind of go through this and feel supported. Of course, we have coaches at TULIP, but it’s something where it's more of a do-it-yourself and helps any intended parent to feel much more like ‘Here are my possibilities, and now I can kind of sort through that without anyone looking over my shoulder and saying, decide, decide, decide.’”“Don't fall in love with a surrogate before your doctor has reviewed the medical records because you may ...
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    44 mins
  • PPP Update From Lendio CEO Brock Blake
    Jan 25 2021

    Watch the video on YouTube!

    Lendio's CEO, Brock Blake, gives an update on this new round of Paycheck Protection Program (PPP).

    The latest round of PPP comes with bolstered support for the businesses that need it most, including: 

    • The ability to receive a 2nd PPP loan for borrowers who previously received a loan.
    • Funding specifically earmarked for performance venues and BIPOC-owned businesses.
    • Provisions to help ensure that the smallest businesses can secure these essential loans.
    • Better support for hard-hit industries like restaurants.
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    27 mins
  • Sam Frank | Quitting Corporate for Construction
    Jan 21 2021
    It took quitting a corporate job and living in Morocco for a year for Sam Frank, co-founder of and partner at Four Twelve Roofing, to realize that his heart belonged in the city he’d grown up in.Sam was inspired by the incredible design projects and architecture he saw in Morocco and wanted to bring that kind of beauty to Baltimore. There was just one problem: He didn’t have any experience in construction.Fortunately, he was introduced to someone who did: his eventual co-founder Shea Frederick. Sam describes himself as the “inside” partner while Shea specializes in the rugged outside work. However, they both get excited about bringing life back to derelict houses. Initially, the pair renovated and sold historic houses using their own money, but they eventually shifted their focus to roofing.“We really got at this business from a place of wanting to do the sexy stuff: the historic restoration stuff, old hardwood floors, and carpentry and building a whole house,” Sam says. “Going into roofing has been an unexpected journey, but it's been really enjoyable.”That’s not to say it’s always been easy.“We definitely messed up some projects, but those are fantastic opportunities because when you mess something up, being able to make it right is one of the most important parts of building a quality brand and reputation,” Sam says.Over the last five years, Four Twelve Roofing has built a steady following in Baltimore. “I can't tell you how many people I've run into that say, ‘Oh man, I see your vans everywhere’ or ‘I heard you guys on the radio’ or ‘My neighbor got their roof done by you.’ And it is really neat,” he says.The media agrees. In 2020, Four Twelve Roofing was ranked as number one of the 50 fastest-growing companies by the Baltimore Business Journal. Inc. also placed it 122nd out of its 5,000 fastest-growing private companies, “which actually ranks us first amongst roofing contractors in the country,” Sam says.In the summer of that same year, while the economy struggled, Sam says that Four Twelve Roofing “hired like crazy” to fulfill the demand built by its reputation.“I was driving around the city the other day and there are so many — we've done a roof on every block. To be able to point it out and see that we've been a part of projects like that is pretty neat.”##Featured Entrepreneur🧑 Name: Sam Frank⚙️ What he does: As co-founder of and partner at roofing company Four Twelve Roofing, Sam leads sales and business development to land construction projects that improve the city of Baltimore.🏠 Company: Four Twelve Roofing💎 Words of wisdom: “First figure out what product you want to sell. You want something that you can scale. For us, roofing was a great product: There was a need in the marketplace where we worked and it was something that didn't seem to be saturated, so there was definitely an opportunity for us.”🔍 Where to find Sam: LinkedIn🔍 Where to find Four Twelve Roofing: Facebook | Instagram | Twitter | Website##Defining Insights💡 Itchy feet: After graduating from Northwestern, Sam felt lost in a corporate job. He took some time off to travel, and was inspired by the wonderful design he saw while living in Morocco.💡 Constructing a partnership: Back in his home city of Baltimore, Sam was introduced to Shea Frederick. After a couple of beers and one insulation project, they teamed up to form Four Twelve Roofing.💡 Baltimore raving: Having grown up in Baltimore, Sam says that the city is being regenerated and doesn’t deserve the bad reputation outsiders often associate with it.💡 Fix and flip: Initially, the plan was to renovate historic houses and sell them: Four Twelve is named after the first set of houses that Sam and Shea restored and sold together.💡 Shifting focus to roofs: However, Sam saw roofing as a chance to alleviate the stress of managing an entire project, while also allowing them to focus on satisfying details.💡 Pet projects: Sam’s favorite projects are still those that involve historic details or renovations, or that use specialty materials.💡 Baltimore and more: The company has built a strong reputation in Baltimore, which ultimately led to a hiring frenzy in 2020. Sam wants to invest more in their local market before setting his sights on bigger cities.Top quotes from the episode:Sam Frank:“I ended up hanging out in Morocco for the better part of a year. I saw so many cool projects where people were working on hotels or restaurants that were in unique places, doing really cool design work with really purposeful missions. After that, I decided to move back to Baltimore, be closer to my family, and do projects like this.”“I'm the salesman in the relationship. Shea couldn't care anything about sales — he's the anti-salesman. We say that I'm the inside guy and he's the outside guy: He builds it and I’m in the office.”“It's fun to be part of something where you're hiring ...
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    36 mins
  • Pat Dossett | From Navy SEAL to Self-Improvement Entrepreneur
    Jan 14 2021
    Natural ability is a useful starting point, but the trait that will push you over the finish line is grit. Navy SEAL veteran and Madefor co-founder Pat Dossett admits that he isn’t the best at anything, but he is extraordinarily resilient.After studying hard to get into the Naval Academy, Pat earned a highly competitive place in SEAL school. When his military career ended, he embarked on yet another challenging path: entrepreneurship.The skills and training instilled in him during his time as a SEAL translated well into business. For example, Pat says he learned the value of “having a mission-focused mindset, being able to understand what the big picture is … [and] not allowing a small setback to derail a larger mission at hand.”Of course, it also helps if that particular mission serves more than your own needs. “You can do extraordinary things when you're serving things bigger than yourself,” Pat says. “It can't be about making money or individual accolades.”The final major SEAL lesson Pat brought to Madefor is the importance of acting as a team. “Team; teammates; self — that is the order in which you serve,” he says.However, the transition from military service to entrepreneurship wasn’t easy. After deciding that business school was the right next step, Pat admits that he didn’t get in the first year he applied. In fact, he took the GMAT seven times.After graduating from Wharton’s MBA program, Pat worked with Lindsey Weening and TOMS founder Blake Mycoskie to create Madefor. It’s a 10-month self-improvement program in which participants are given a monthly area of focus and tools and tasks to help get better at it. “We focus on foundational habits, so things like hydration, movement and social connection,” Pat explains. He and his team worked with experts in fields like neuroscience and psychiatry to make sure Madefor’s methods are as effective as possible. In Pat’s mind, the most important element of Madefor is the emphasis on taking small everyday steps to form habits and lasting change.“I tell our members at the beginning of every program, ‘We spent a lot of time on the science, but the value of Madefor is not in this cool kit that shows up on your doorstep every month. The value comes from the effort that we compel you to take in a sustained manner over time.’”##Featured Entrepreneur👱‍♂️ Name: Pat Dossett⚙️ What he does: Pat is a Navy SEAL veteran and co-founder of Madefor, a 10-month self-improvement program designed to transform lives for the better. 📦 Company: Madefor💎 Words of wisdom: “It's great to have a bigger intention and to know what you want to work towards — but when you can, focus on the process and let the outcomes take care of themselves.”🔍 Where to find Pat: Instagram | LinkedIn🔍 Where to find Madefor: Facebook | Instagram | Website##Defining Insights💡 Hang tough: Pat wanted to be a Navy SEAL since the seventh grade. He worked hard to improve his academics and get into the Naval Academy before earning a coveted spot in SEAL school.💡 Think big, start small: During SEAL training’s Hell Week, Pat realized that having a bigger mission and focusing on small tasks to achieve it will help you avoid feeling overwhelmed — and keep going.💡 There’s no G.I. Joe in ‘team’: Despite what the movies say, for Pat, the best part about being a SEAL was not blowing things up. Instead, it was working with a small, dedicated, loyal team.💡 Bunker to business: When his military service came to an end, Pat decided that entrepreneurship was a way to continue working with a small team to achieve ambitious goals. 💡 Testing times: Pat struggled to get into business school, but he never gave up. He was eventually accepted into Wharton School of Business’s MBA program, an experience that exceeded his expectations.💡 Special delivery: Pat teamed up with TOMS founder Blake Mycoskie and Lindsey Weening to start Madefor, a 10-month self-improvement course in which participants receive monthly toolkits.💡 Sustainable change: To Pat, the most valuable part of Madefor is teaching people manageable psychological tools and challenging them with small tasks that become long-term sustained change for the better.  Top quotes from the episode:Pat Dossett:“I have never found that my expectations have been perfectly met with anything I've done. We have this idea of what something is going to be and what's going to be amazing about it, and then once you start and you go through the process, you find that the experience of it is much different than the fantasy you created.”“In the SEALs, when you talk about another SEAL, you don't say, ‘That guy's an amazing shot,’  or ‘That guy's a badass,’ or ‘That guy can do a lot of pull-ups.’ What you say is, ‘He’s a good team guy.’”“I love shooting. I love diving. I love blowing things up. I love traveling. I love serving with amazing teammates ...
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    46 mins
  • Robin Chase | Driving Transportation Into the Future
    Jan 7 2021
    Sometimes being green means charging ahead even when everyone else is applying the brakes. Robin Chase is a serial transportation entrepreneur, but she had no idea what she was getting into with her first project — and that’s how she pushed the market forward.Robin is the co-founder and former CEO of Zipcar, the car sharing service that connects members to available cars nearby, which they can use for an hourly or daily fee. It’s a recognizable model today, but being first came with unseen obstacles.First, Robin hadn’t realized that the software that would link the internet to the car for the customer didn’t exist. “We had to build that and it was incredibly challenging,” she says. In the meantime, everything was done manually. In addition to being time-consuming, this led to a potentially disastrous mistake. While closing Zipcar’s Series A round, Robin suddenly realized her original revenue calculations were way off. According to her new calculations, Zipcar needed to raise the fee for daily rentals.Because she believes that honesty and empathy are integral to customer service, Robin personally dealt with angry customer phone calls to explain the situation.“If you've built yourself to be a responsive and thoughtful and consumer-centric company, then missteps or errors get put into a larger track record of how you address issues,” she says.The Zipcar sharing model is commonplace today, whether you’re renting an ebike or scooter, or using a rideshare app. But Robin thinks that some new companies in this space are unstable.“Investors that have way too much money and no knowledge are throwing gigantic sums of money at companies that are too young and have not yet figured out the business model or the operating model,” she says.That said, Robin is a fan of modes of transport that replace personally owned cars, which have long been prioritized even though not everyone can afford them. On that note, she also wants to see local governments set legislation that makes it easier for these companies to operate safely and responsibly. “I would love us to build what I'm calling a freedom network: a network for pedestrians and unlicensed vehicles that enable all of us to regain the freedom of mobility that we once had so that for the 50% of your trips that are less than three miles, you could go without a car without putting your life in danger.”Featured Entrepreneur👩‍🦳 Name: Robin Chase⚙️ What she does: Robin is an experienced transportation entrepreneur who founded and served as CEO of both Zipcar and Buzzcar. She now serves as executive chairman and founder of the vehicle networking company Veniam, and also wrote the book “Peers Inc: How People and Platforms are Inventing the Collaborative Economy and Reinventing Capitalism.”🚗 Company: Veniam / NUMO💎 Words of wisdom: “I used to talk about luck but then a fellow CEO came up to me and said, ‘It's not luck. Luck is where preparation meets opportunity.’ And that is completely true. It was because of the groundwork we had laid that when a good thing happened, we could run on it, or when a bad thing happened, we could catch it quickly.”🔍 Where to find her: Twitter | LinkedIn | WebsiteDefining Insights💡 Car sharing 2.0: The idea for Zipcar’s easy-to-rent fleet of cars already existed, but Robin and co-founder Antje Danielson updated it with tech and internet connectivity.💡 21st century: The tech behind Zipcar — connecting the internet to the car — was brand new in 2000. For the first few months, Robin entered everything manually while her team built the system from scratch.💡 Blissful ignorance: Robin says that being brand new to the car sharing industry was a benefit. She didn’t know enough to understand what a huge undertaking the idea for Zipcar was.💡 Long game: Robin took on high expenses on the gamble that they would decrease later. For example, insuring a fleet of cars for non-employees was very expensive but slowly went down.💡 Personal touch: When a mistake in her calculations meant raising fees by 25%, Robin dealt with backlash by personally calling customers and explaining the situation. 💡 Honesty policy: Being honest and straightforward with customers earned Zipcar a reputation as a trustworthy company and made customers more understanding.💡 Faulty models: Vehicle-sharing companies are more popular than ever (e.g., scooters, bikes and carpools) but Robin says that many are operating without a clear business model.💡 Rewrite the rules of the road: Local governments need to introduce policies that deprioritize cars, since not everyone can afford one, and help make these alternatives viable.Top quotes from the episode:“When we launched Zipcar in June 2000, only 25% of people had a cell phone — and they were definitely not smartphones back then. Only 50% of people had access to the internet, and it was primarily through their workspaces. So we were building on the ...
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    46 mins
  • Jesse Jacobs | Redefining Growth in 2020
    Dec 29 2020
    In March 2020, Jesse Jacobs, the founder of Samovar Tea, was poised for growth. He planned to expand his organic small-batch tea house cafes from four Bay Area locations into Southern California and over to the East Coast. Then COVID-19 happened.Jesse is no stranger to overcoming obstacles. When he started Samovar Tea nearly 20 years ago, the Small Business Administration provided him with a list of 72 banks that offered small business funding. It wasn’t until his last meeting with bank No. 72 on the list that he secured funding.His secret to staying positive? Meditation. It reminds Jesse that everything is temporary — and that there’s no need to panic.“I can either get consumed by that, depressed by that, caught up in that and project that into the future, or I can let it go and plant a seed of optimism,” he says.After Jesse secured funding (which, by the way, required cashing out his wife’s 401(k) and all their credit cards and getting a life insurance policy), it took him about six months to launch Samovar Tea.The whole process required a lot of starting from scratch. Not many teahouses in the U.S. hosted traditional tea ceremonies, a ritual Jesse fell in love with back when he studied in Japan.Although Jesse’s plans for growth were derailed this year, he’s made the most of a bad situation. Specifically, he’s focused on redefining and refining the e-commerce side of his business, offering tea sets, organic teas and even virtual experiences.Jesse has also been partnering with major tech companies based in the Bay Area to teach professionals (who are all so tied to their computer screens and seats these days) about tea and mindfulness.“It's horrible to have our retail cafes closed — no doubt — but it's a wild blessing to be able to reach out, connect, show people mindfulness, give them amazing tea and do it internationally,” Jesse says.##Featured Entrepreneur👨 Name: Jesse Jacobs⚙️ What he does: Jesse is the founder of Samovar Tea, an organic small-batch tea company based in the Bay Area.🍵 Company: Samovar Tea💎 Words of wisdom: “As long as we're not reacting, we have agency and we can make a choice. There could be a horror show happening — earthquakes and violence and COVID and bankruptcy — but if we can actually have a level head, we can make effective decisions.”🔍 Where to find Jesse: Twitter | LinkedIn🔍 Where to find Samovar Tea: Facebook | Instagram | Twitter | LinkedIn##Defining Insights💡 R_e_defining growth: Entering 2020, Jesse and the Samovar Tea team were poised to expand across America. Instead, COVID-19 forced him to take off the “stress hat” and put on the “creative hat” and redefine his efforts to grow — virtually.💡 Finding funding: The SBA provided Jesse with a list of 72 banks that offered small business loans. It wasn’t until his last meeting with a bank — bank No. 72 on the list — that he secured funding.💡 Don’t panic: Meditation has taught Jesse everything is temporary, which allows him to avoid anxiety and instead be present and find tranquility and clarity.💡 Teahouse research: Jesse researched teahouses in the U.S. — what they were doing well and what could be improved. He used that intel to create a robust training program that allowed him to quickly onboard new employees.💡 Tea teachings: Jesse aims to educate his customers, and this year, he began hosting virtual tea and mindfulness experiences for Bay Area tech companies (think: Google, LinkedIn, Adobe and more).💡 Locked in: Technology and remote work are forcing professionals to become locked into their seats and screens, but tea can help you become more mindful of all your sensations.💡 The path, the goal, the journey: At the end of the day, Jesse says the path is the goal and the destination. When you can remember that, you can make better decisions.Top quotes from the episode:Jesse Jacobs:“I can either get consumed by that, depressed by that, caught up in that, and project that into the future. Or I can let it go, and plant a seed of optimism into the future and have potential because, actually, nobody knows the future.”“It was just a matter of … taking off the stress hat and putting on the creativity hat as we looked at, ‘How do we solve our customer's problems of stress, health, something convenient, something affordable, something delivered to their doorstep?’ It turns out the tea is a perfect solution for all of that.”“I think in terms of risk, it was definitely eye-opening to take my wife's 401(k), to cash out our credit cards and to get a life insurance policy all as offsets for the banks. We inked the deal and got the loan, but it came with significant strings attached, right? So you need significant cash. You need to have a life insurance policy with the bank made out as the first recipient, etc. etc. So those were the things we did and felt worthwhile — but definitely, that was not on the checklist before we...
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    40 mins
  • Noam Cohen and Hannah Genton | Changing the Legal Status Quo
    Dec 17 2020
    Lawyers get a thrill from a fight. And Noam Cohen and Hannah Genton, founding partners of transactional law firm CGL, are taking on a major opponent: cultural expectations that lawyers must burn themselves out in exchange for high salaries and big bonuses.CGL is a distributed law firm, meaning that its attorneys work wherever they want and on their own schedules. As long as they give clients exceptional service, they’re in charge of their own hours and where they spend them.For example, Hannah is a morning person who lives in Salt Lake City, while Noam is a night owl who just moved to Israel.The pair met at UC Berkeley Law, bonded over studying for the bar, and then survived careers in “BigLaw,” the collective nickname for the most prestigious law firms in the country.Noam and Hannah both came to resent the industry’s attitude towards attorneys. Huge salaries and big bonuses are based on minimum billable hours, which encourage lawyers to work as hard as possible, whether they’re actually being productive or not.“It's the golden handcuffs,” Noam says. “That's why it's really hard to leave BigLaw. Yet the burnout is so high. … It's very much ‘We'll solve this with money,’ and it doesn't work in the long run.”She and Hannah argue that allowing attorneys to work where and when they’ll be at their most productive leads to a higher quality service for clients. Plus, not spending money on a centralized office means CGL can offer competitive rates. And clients who don’t have to worry about high billable hours are more engaged. “Back at my BigLaw firm, clients would call me and ramble five things and then jump off the phone because they were so concerned with my billable rate,” Hannah says. “It was hard to get deep with certain clients because of that price point. At CGL, we’ve found ourselves becoming a strategic partner to clients, which is how I always envisioned a lawyer: as part of the team.”##Featured Entrepreneurs👩 👩 Names: Noam Cohen and Hannah Genton⚙️ What they do: Noam and Hannah are both lawyers and founding partners of CGL, a transactional law firm with a distributed model, i.e., no central office. Hannah also hosts The CGL Podcast.📓 Company: CGL💎 Words of wisdom: Noam: “We believe that people should be able to work autonomously, and to us, autonomously means every single person should set up their work and life in a way that maximizes their well-being as well as their professional productivity.”Hannah: “One of our core values as a company is trust in our team and ourselves. What we’ve realized is that we’re able to access peak productivity when we aren’t in the traditional environment.”🔍 Where to find Noam: LinkedIn🔍 Where to find Hannah: LinkedIn | Twitter##Defining Insights💡 Bar bonding: Noam and Hannah met at UC Berkeley Law and became friends while studying for the bar together.💡 BigFlaw: Both went on to work in BigLaw — the collective nickname for the most prestigious law firms — but found that the rigorous structure and relentless hours didn’t suit them.💡 Your money or your life: BigLaw firms typically throw money and perks at attorneys to convince them to accept grueling minimum billable hours — yet so many still burn out.💡 Out of office: Together, Noam and Hannah founded CGL, a law firm with no central office. The attorneys work wherever and whenever suits them, as long as they deliver a high-quality service.💡 Law for all: Not having a central office allows CGL to offer competitive rates, and makes them more accessible to smaller businesses that are undervalued by BigLaw firms.💡 Legal team: Clients that don’t have to worry about high rates tend to be more communicative. Happy attorneys are more productive and engaged with their clients.💡 The verdict: Even before the pandemic made remote communication more common, Noam says that most of their clients understood and appreciated the appeal of their model.Top quotes from the episode:Noam Cohen and Hannah Genton:Hannah: “Some folks are great at working at nighttime, some work in the middle of the day. Sitting at a desk may be optimal for someone, someone else might be on their best legal draft game when they're sitting on a couch or outside. Allowing people to tap into these higher levels of productivity is great because we get access to this top talent on their A-game. And for our team, they're allowed to work in a way that energizes them more than a one-size-fits-all model.”Noam: “When you work in BigLaw, you have very high minimum billable hour requirements. You're rewarded for how much you bill, your bonuses are based on how much you bill. It was really important for us that we weren't rewarding people for working more than we needed them to. We don't want you to grind. We're not trying to lead you to burnout, which is what we and so many of our friends and colleagues experienced in BigLaw.”Noam: “The product we sell is legal ...
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    44 mins