E06: Why AI pilots are officially dead
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This week the money behind AI stopped being a promise and started showing up in the accounts. Operators buying AI for one narrow job are reporting results general tools have not matched, from around 16,000 service robots in Japanese and Korean restaurants to voice agents handling follow up for health systems. L'Oréal now runs nearly a fifth of its marketing spend through AI, rebuilt around shoppers who find products through AI assistants. And Tata Consultancy Services shares rose 5.46% after it disclosed that AI work brings in $3.1bn a year, more than a tenth of its revenue.
We also look at Meta's Muse agent, which can now buy and pay on a customer's behalf with Walmart, Gap, Sephora and Best Buy among its launch partners, and a security flaw found by Anthropic's bug hunting model that is now being exploited against servers in the United States and Japan. Plus Anthropic cutting the cost of its small model by around 75% on average, and OpenAI telling backers it expects to reach $70bn in annualised revenue by the end of the year.
The thread running through it: AI is being judged on what it delivers, not what it promises, so the question for leaders is what their own spending is returning.
Researched, written and read by AI. Directed by a human.
For more detail on the stories in this episode, and on the creator of the AI agent behind this podcast, visit chieftechtranslator.com