Support is not just an admin hire. It is the full ecosystem that helps you lead with intention instead of constantly catching up.

In this shorter, practical episode, Lisa walks you through a simple support mapping exercise to identify gaps across four key categories, operational, clinical, leadership, and personal. You will map what you are currently doing, what others are doing, what needs a place, and what is missing. Then you will interpret what you find so you can choose one area to strengthen by the end of June.

This episode is for group practice owners who feel burnt out, stretched thin, or unsure where to begin when it comes to getting support.

What You’ll Hear:

1. A simple “support map” exercise to identify gaps and blind spots
2. The four categories of support: operational, clinical, leadership, and personal
3. Leadership support that protects your business, including HR and financial guidance
4. Personal support, including rest rhythms, counselling, and home support
5. How to interpret your map: overload, vulnerability, investment, and where you can step back
6. A clear quarterly focus to build support that fits your needs

Leadership Challenge

Complete your support map and choose one area to strengthen this quarter.

Aim to strengthen it by the end of June by setting a plan, mapping goals, and getting the support you need to follow through.

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook: facebook.com/grouppracticenetwork

LinkedIn:www.linkedin.com/in/lisa-catallo

Loved this episode? Let’s take it a step further.

Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.

👉

As a group practice owner, it can feel like you are supposed to hold everything together. The clinical work, the leadership, the marketing, the finances, the emotional weight of your team. Somewhere along the way, “being a strong leader” can quietly turn into “doing it all alone.”

In this episode, Lisa unpacks the myth of having to do it all. She explores the different types of support group practice owners actually need, why support feels so hard to reach for, and how to recognize the signs that it is time to build a stronger support system. This is a reflective and honest conversation about control, trust, money, identity, and stepping more fully into your CEO role.

If you have been feeling stretched thin, resentful, or exhausted, this episode will help you pause and rethink what leadership really looks like.

What You’ll Hear:

1. Why “doing it all” is not a leadership badge of honour
2. The five types of support every group practice owner should consider
3. The hidden emotional labour of running a group practice
4. The mindset blocks that make support feel hard, including control, guilt, and identity
5. Clear signs that you need more support in your business
6. What healthy support actually looks like in practice
7. A leadership challenge to help you take your next step

Resources Mentioned

- Muskoka Group Practice Owners Retreat (October 1 to 4, 2026) : www.grouppracticenetwork.ca/retreats

- Costa Rica Retreat: Coming Home to Congruence: www.congruentpractice.com

- Connect with Lisa

1. lisa@grouppracticenetwork.ca
2. www.grouppracticenetwork.ca

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website:

In this inspiring conversation, Lisa sits down with Gisela Lamadrid, founder of Strong Ties Counselling in the Lower Mainland of BC. Gisela shares her journey from solo practitioner to intentional group practice owner, the lessons she’s learned about leadership, and the importance of surrounding yourself with the right support systems. Together, they explore what it really means to lead with care, community, and courage.

What You’ll Hear:

1. How Gisela built Strong Ties Counselling around her passion for supporting children, teens, and families
2. Why she chose to start her practice with a group vision in mind
3. The realities of leadership growth—grief, fear, and letting go of clients
4. How intentional expansion helped her maintain connection and camaraderie across two locations
5. The team behind her success—and why every leader needs a strong circle of support
6. How to recognize when it’s time to invest in help, even when it feels uncomfortable
7. The mindset shifts required to move from counsellor to confident CEO

Resources Mentioned

Strong Ties Counselling

Lisa Catallo Coaching – Coaching & Mentorship for Canadian Group Practice Owners

Featured Guest: Gisella La Madrid

Gisella La Madrid is the Founder of Strong Ties – Child & Family Services, where - along with her team - she supports children, teens, and families in their journey of growth and healing. She creates a warm, playful environment for kids, practical tools for teens and adults, and guidance for parents navigating challenges at home.

Gisella is a Registered Clinical Counsellor with advanced training in play therapy, family therapy, and approaches like CBT and DBT. She also specializes in supporting families through separation and divorce, offering coaching, child-focused reports, and strategies to ease co-parenting transitions.

With over a decade of experience in clinical, research, and non-profit settings, Gisella brings a practical, collaborative, and compassionate approach—working closely with families, schools, and professionals to ensure kids feel supported every step of the way. She is an accredited clinical supervisor and currently manages a team of 15 associates.

Follow Gisella La Madrid:

Website: www.strongties.ca

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a

In this episode of Empowered to Lead, Lisa walks group practice owners through a powerful boundary audit designed to help leaders notice where overgiving, rescuing, and avoidance may be quietly draining their energy. This episode invites you to pause, reflect, and step more fully into your CEO role by strengthening boundaries that support sustainable leadership, clarity, and capacity.

What You’ll Hear:

1. Why caring deeply can slowly turn into overextension and burnout for group practice owners
2. How boundary violations show up through resentment, exhaustion, and avoidance
3. Five key boundary audit questions every CEO should regularly revisit
4. The difference between rescuing your team and truly leading them
5. How avoided decisions quietly drain your energy and leadership capacity
6. Practical CEO reframes that support clarity, sustainability, and empowered leadership

Resources Mentioned

Boundary Audit Workbook (fillable PDF): Available exclusively to Empowered to Lead listeners through the episode resources GPN CEO Boundaries Audit_Fillable.pdf

Contact Lisa

Email: lisa@grouppracticenetwork.ca

Website: www.grouppracticenetwork.ca

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over nine years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook: facebook.com/grouppracticenetwork

LinkedIn:www.linkedin.com/in/lisa-catallo

Loved this episode? Let’s take it a step...

If you listened to my conversation with Jessica Cowling and felt that “oh wow, that’s me” moment — this episode is your next step. We’re talking about two common crossroads for group practice owners: avoiding the numbers and leading from people-pleasing. I share my own experiences (including the resentment trap), and I walk you through five practical leadership steps you can take this month to protect your energy, lead with clarity, and build a practice that truly serves you.

What You’ll Hear:

1. The hidden cost of “I’ll just leave the numbers to the professional”
2. How people-pleasing shows up in leadership (and why it breeds resentment)
3. 5 practical steps to build confidence without doing everything at once
4. The mindset shift from clinical clients to your team as your client
5. How to get support before you’re desperate — so you don’t burn out in silence

Resources Mentioned:

Episode with Jessica Cowling (previous episode)

GPO Network (free Facebook group/community) - https://www.facebook.com/groups/gponetwork

Group Practice Connection (membership with 3 calls/month + templates/resources) - https://www.grouppracticenetwork.ca/the-group-practice-connection

Individual coaching with Lisa - https://www.grouppracticenetwork.ca/individual-coaching

Retreats (BC + Ontario mentioned, plus future Costa Rica planning) - https://www.grouppracticenetwork.ca/retreats

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook:

In this heartfelt and practical conversation, Lisa sits down with Jessica Cowling, founder of Innerworks Counselling in London, Ontario. Together, they explore what it means to grow as a leader — from the early stages of group practice ownership to running a multi-layered organization with a leadership team, clear systems, and financial clarity. Jessica shares the lessons, mistakes, and mindset shifts that helped her move from “I don’t want to be a leader” to confidently calling herself a CEO.

What You’ll Hear:

- How Jessica went from solo practice to leading a team of 28 (and why that growth felt both scary and freeing)

- What it means to lead through others — shifting from direct connection to empowering middle management

- How to build programs by letting your team’s passions shine

- Jessica’s powerful approach to leadership: calling people up rather than calling them out

- The truth about money in group practice — why “the numbers don’t lie” and how to make peace with them

- The common money mistake practice owners make (hint: giving too much away)

- How to balance being trauma-informed and business-minded

- Why your business needs to take care of you, not the other way around

- Practical steps to move from overwhelm to confidence as a CEO

Resources Mentioned

Group Practice Connection – Lisa’s membership community for Canadian group practice owners

Innerworks Counselling London, ON – Jessica’s practice

Lisa’s free Time & Energy Audit (mentioned in other episodes for related context)

Featured Guest: Jessica Cowling

Jessica Cowling is the founder and CEO of InnerWorks Counselling, a thriving group practice in London, Ontario. Since launching as a solo practitioner in 2016, Jessica has grown InnerWorks into a team of over 30 clinicians, interns, coaches, and support staff who serve families across the region with an innovative, one-stop-shop approach to mental health care.

Known for her visionary thinking and action-oriented leadership style, Jessica has built a practice that disrupts traditional therapy models - offering everything from Dungeons & Dragons therapy groups to in-home therapeutic coaching for autistic youth. She's passionate about creating meaningful clinical outcomes while also building a workplace where therapists can truly thrive.

When she's not dreaming up new programs, learning vibe-coding, or diving into her beloved spreadsheets (usually with a coffee in hand), Jessica loves travelling to Mexico with her family, being the #1 karate/soccer-mom cheerleader, and snuggling on the couch with her goldendoodle, Hazel.

Follow Innerworks London:

www.innerworkslondon.com

socials @innerworks_london

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s...

In this episode, Lisa explores the idea that group practices move through distinct seasons—and leadership looks different in each one. Whether you're planting, growing, tending, or harvesting, knowing your current season helps you lead with clarity, reduce pressure, and stop comparing your practice to others. Lisa walks through practical markers to identify your season, common leadership traps to avoid, and healthy boundaries that support you as the leader.

What You’ll Hear:

1. Why comparing your practice to others can distort your leadership decisions
2. The 4 seasons of a group practice: Planting, Growing, Tending, Harvesting
3. Clear ways to identify which season you’re in (team dynamics, revenue, energy, planning vs reacting)
4. How leadership priorities shift depending on your season
5. Common traps in each stage (identity, burnout, “lazy leadership,” overworking)
6. Healthy leadership boundaries for each season
7. Your leadership challenge: name your season + choose one aligned action for the next 30 days

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook: facebook.com/grouppracticenetwork

LinkedIn:www.linkedin.com/in/lisa-catallo

Loved this episode? Let’s take it a step further.

Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.

👉 Download it here

And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners...

We’re kicking off Season 2 with a grounded, intentional reset for group practice owners. This episode invites you to slow down, take stock of the past season, and step into the next quarter with clarity, energy, and purpose—without the pressure or hustle culture vibes. You’ll hear reflections on wintering, the natural seasonality of practice ownership, what’s ahead for the podcast, and a simple three-step process to reset your leadership for Q1.

What You’ll Hear:

1. A warm welcome to Season 2 and what’s new in this next chapter
2. Why seasonality matters in leadership and practice ownership
3. What to expect from the episode rhythm this season: reflections, tools, and interviews
4. The emotional load of leadership—and why you’re not doing this alone
5. A three-step Leadership Reset: Reflect, Reorient, Reclaim
6. Your leadership challenge for Q1

Resources Mentioned

Group Practice Connection membership

Free Facebook community for group practice owners

October Group Practice Owners Retreat

Coaching & support through Group Practice Network

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook: facebook.com/grouppracticenetwork

LinkedIn:www.linkedin.com/in/lisa-catallo

Loved this episode? Let’s take it a step further.

Grab the free Time + Energy Audit for Group Practice Owners to get super clear...