Ep 5. Why Your New Hires Keep Quitting
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Ep 5. Why Your New Hires Keep Quitting
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You hired someone new, pointed at your best server and said "just follow Maria." That's not training, that's gambling. In this episode, Al explains why people don't quit hard work, they quit chaos, and what every lost hire really costs you. Then he lays out the five-day first-week plan that turns new hires into keepers: the tour and menu tasting, station checklists, the reverse shadow, and the fifteen-minute check-in. Write it once, use it forever.
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