Episode #3 Announced vs Unannounced Store Visits: Are You Seeing Reality or a Performance?
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Episode #3 Announced vs Unannounced Store Visits: Are You Seeing Reality or a Performance?
-
Narrated by:
-
Written by:
Are announced store visits giving leaders a false picture of what's really happening on the shop floor?
In this episode of Leading from the Front, David Miller is joined by Callum Goddard, Daniel Harris and former Regional Director Ute Thomas to debate one of retail leadership's most divisive topics: announced versus unannounced visits.
From trust and psychological safety to store standards, accountability and coaching, the conversation explores what leaders really learn when they walk into a store, why predictable visits can become performances, and how to build teams that deliver consistently, whether their manager is there or not.
Because ultimately, the most important person visiting your store isn't your Area Manager. It's your customer.
adbl_web_anon_alc_button_suppression_t1
No reviews yet