Episode 9: Focus on Quality Assurance with Rolando Balcarcel

Host Siobhán Smith welcomes Rolando Balcarcel, Executive Technical Director of IT Compliance, FDA at Estée Lauder to the podcast. 

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. With over 25 years of experience, Rolando has led the transformation of key IT initiatives in the areas of Software Quality Assurance as well as the Data Integrity and Compliance space.   He initially held the role of Global Executive Director of Testing at Estee Lauder where he stood up a Testing Center of Excellence, to introduce quality testing governance and automation. Rolando builds collaborative relationships with key partners (external and internal) to facilitate the development and deployment of technology systems. Currently, Rolando is leading the Global Compliance team which focuses on FDA requirements to ensure that Estee Lauder products are fit for intended use, and its respective data are properly controlled as per regulatory guidelines. All of this experience and expertise makes Rolando the prime candidate to round off the Expleo Explores podcast series with success factor no. 9 ‘Focus on Quality Assurance’. 

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Episode 8: Sharp Focus on Digital Skills and Training with Kate Brady

Host Siobhán Smith welcomes Kate Brady, Head of IFDS Europe to the podcast. She is responsible for the IFDS Luxembourg and Ireland Businesses, and is also a Director on the boards of these entities. IFDS, short for International Financial Data Services,  is a Joint Venture organization owned equally by State Street and SS&C. It was established in 2007 to deliver Transfer Agency and Investor Servicing solutions within the Investment Funds industry.  

In her role, Kate leads the European management team and drives the business from a strategic perspective, working with the shareholders on setting and executing strategy, and with clients to deliver value.  

Kate has previously held a number of leadership roles within the European business, including the role of Chief Operating Officer and Chief Administrative Officer. 

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Episode 7: Preventing Under-Utilisation with Christian Metzner

Host Siobhán Smith welcomes Christian Metzner, the experienced Chief Information Officer (UK) at Volkswagen Financial Services, who’ve been providing innovative and market leading car finance solutions since 2008. Christian has a reputation for innovation across IT Strategy, Digital Transformation, Leadership, and Architecture. He’s a determined problem solver and believer in enterprise-wide collaboration, embracing change, and leading improvements in efficiency through technology. Having spent over a decade in senior IT leadership roles, and with a passion for Design Thinking, Christian is a prime candidate to talk about our final success factor: preventing under-utilisation / poor acceptance of new solutions. 

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Episode 6: More Adventurous With Automation with Veronica Breene

Host Siobhán Smith welcomes Veronica Breene, Head of Data Science & Insights, Ethics Risk & Compliance at Novartis. Novartis is a leading global medicines company, with over 110,000 employees worldwide that provides solutions to address the evolving needs of patients. They claim to use innovative science and digital technologies to create transformative treatments in areas of great medical need. This as you can imagine, is intrinsically linked to Veronica’s role.  

Veronica has over 15 years’ experience working in the data field and has held several senior strategic roles in Data Science, Data Management and Data Strategy across a wide variety of industries. She has an MBA and is a PHD Candidate in Explainable AI. 

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Episode 5: Hitting Solution Reliability Targets with Krish Gopi

Host Siobhán Smith welcomes Krish Gopi, Chief Disruption Officer at GEMS education. Krish is recognized as a Technology Thought Leader having regularly featured in keynote speeches, cover stories and articles; won numerous awards for leadership, transformation expertise, product building and implementation services at global & regional events. He is also a member of the prestigious Global Council on Sustainable Development UNESCO. GEMS Education is the largest private Education company in the world. They now own, operate and manage over 250 schools globally.

As Chief Disruption officer, Krishnan is also responsible to ensure new ventures are as successful as possible and that’s why we’re thrilled he can join us today to talk all about ‘hitting solution reliability targets’

Join the conversation online using the hashtag #ExpleoExplores

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/

Send us your feedback: info@expleogroup.com

About the Business Transformation Index (BTI) 2022

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/

About Expleo

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com

*this benchmark was lowered to 1000 in Ireland due to the size of the market

Episode 4: Successfully Keeping to Budget with Ro Crawford

Host Siobhán Smith welcomes Ro Crawford, Chief Transformation officer at the Data Communications Company (DCC) in the UK. The (DCC) is a subsidiary of Capita and has the responsibility of managing the UK's smart meter infrastructure and roll out. Ro’s role is to accelerate business improvements via a partnership model of using third party suppliers to build, mature and run key capabilities for DCC. She’s just been appointed to head up a major transformation project in DCC. Her task will be to help define their strategy, and how they set themselves up for success. 

Ro has extensive experience in the Energy Sector. She was Portfolio Governance Director at British Gas, where she was responsible and accountable for overseeing and reporting on the performance of the UK Energy Supply and Service Business. There, she played a key role enabling a saving of £300m annually which I think you’ll agree makes her a perfect candidate to join us today to talk about the next success factor ‘Successfully keeping to budget’.. 

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Host Siobhán Smith welcomes Brian Chapman, CIO at eir to the podcast this week, taking on the often challenging success factor to business transformation – “Keeping to Deadlines”. Eir is Ireland’s number one broadband provider and delivers a comprehensive range of advanced voice, data, broadband and TV services to the residential, small business, enterprise and government markets. Brian’s role as CIO encompasses IT Strategy, Transformation, Architecture, Development and IT Operations functions. A key focus for Brian’s team is on transformation of both the IT technology and processes used to deliver solutions on time for the business.  

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market 

Episode 3: Delivering on Time with Brian Chapman

Host Siobhán Smith welcomes Brian Chapman, CIO at eir to the podcast this week, taking on the often challenging success factor to business transformation – “Keeping to Deadlines”. Eir is Ireland’s number one broadband provider and delivers a comprehensive range of advanced voice, data, broadband and TV services to the residential, small business, enterprise and government markets. Brian’s role as CIO encompasses IT Strategy, Transformation, Architecture, Development and IT Operations functions. A key focus for Brian’s team is on transformation of both the IT technology and processes used to deliver solutions on time for the business.  

Join the conversation online using the hashtag #ExpleoExplores 

Download the Business Transformation Index (BTI) 2022 report: expleo.com/bti-2022/ 

Send us your feedback: info@expleogroup.com 

About the Business Transformation Index (BTI) 2022 

Expleo’s annual Business Transformation Index report surveys over 1000 senior decision makers in global organisations of 5000+* about their transformation initiatives. The report provides a holistic overview of the 9 critical success factors underpinning successful transformation. The report is free and available here: expleo.com/bti-2022/ 

About Expleo 

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. We have a wide range of expertise and over 30 years’ experience in successful transformation. Talk to us today! Expleo.com 

*this benchmark was lowered to 1000 in Ireland due to the size of the market