In this episode, Karen explores why so many small business leaders only think about performance management once something has already gone wrong.

Instead of seeing it as just paperwork, warnings and formal conversations, she looks at what good performance management really involves: clear expectations, regular feedback, role clarity, support, accountability and stronger leadership.

In today’s episode, you will learn about:

• Why performance management should not start at the formal end
• The accidental manager problem
• Why role clarity matters more than many leaders realise
• How regular feedback and check ins prevent bigger issues later
• Why culture plays such an important role in accountability

Make sure to subscribe to stay updated with new releases every second Monday!

Visit amplifyhr.com.au for more insights and resources.

Book a free discovery call: https://meetings.hubspot.com/ronita-fourie

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Get our free eBook packed with practical strategies to attract, engage, and retain top talent. Perfect for business owners and leaders focused on building a thriving team. Download it at amplifyhr.com.au/downloadable/find-grow-keep

In this episode, Karen is joined by Don Hett, founder of CleanKings, EarthyTabs and Crittiks.

Thirteen years ago, Don started CleanKings. Over time, the business grew successfully, but like many Founders, he found himself deeply embedded in the day to day operations. At one point he realised he had become a prisoner of his own company. That moment became a turning point.

In this conversation, Don shares how he transitioned from being the hands on operator to becoming the visionary leader behind the business. He talks openly about the systems, operational clarity and leadership capability required to build a company that does not rely solely on the founder.

We explore:

• The emotional shift from doer to leader of leaders
• Why hiring people smarter than you is essential for growth
• How to build culture across multiple ventures
• The importance of delegation with clarity and accountability
• What founders should stop doing if they want to scale
• How overthinking can stall business momentum

We also discuss Don’s latest venture, EarthyTabs, a purpose driven startup tackling the environmental impact of cleaning chemicals. Born from frustration inside his own cleaning company, EarthyTabs combines product innovation with measurable sustainability data, helping businesses understand the real impact of their choices.

If you are a founder, business owner or leader who wants to scale without being trapped in operations, this episode offers practical insights grounded in real experience.

Make sure to subscribe to stay updated with new releases on Mondays!

Visit https://www.amplifyhr.com.au/ for more insights and resources.

Also Mentioned in This Episode:

Connect with Don Hett: https://www.linkedin.com/in/donhettofficial/

Earthy Tabs: https://www.earthytabs.com/

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In this episode, we explore what HR support services actually include, why they matter so much for growing businesses, and how the right support can help leaders feel more confident, reduce risk, and create a stronger workplace.

If you are spending more and more time dealing with hiring, performance issues, compliance questions, awkward conversations, or workplace tensions, this episode will help you understand when external HR support starts to make sense and what real value it can bring.

In today’s episode, you will learn about:

• What HR support services are and why they are about much more than policies and paperwork
• The key areas good HR support can help with, including compliance, employee relations, performance management, recruitment, onboarding, and strategic advice
• Why growing businesses often reach a point where their people practices need to catch up with their business growth
• The signs it might be time to bring in external HR support
• What an HR consultant actually does and how they can help simplify the people side of running a business
• Why outsourced HR can be a smart and flexible option for small and medium businesses
• How HR support can help with Fair Work compliance and reduce the stress of getting it wrong
• The difference the right HR partner can make to leadership confidence, employee experience, and business performance

This episode is a helpful one for business owners and leaders who want to strengthen their HR foundations before things start to feel urgent.

Make sure to subscribe to stay updated with new releases on Mondays.

Visit https://www.amplifyhr.com.au for more insights and resources.

Free Download: https://www.amplifyhr.com.au/downloadable/find-grow-keep/

Send us Fan Mail

Get our free eBook packed with practical strategies to attract, engage, and retain top talent. Perfect for business owners and leaders focused on building a thriving team. Download it at amplifyhr.com.au/downloadable/find-grow-keep