For Complaints, Contact Here... cover art

For Complaints, Contact Here...

For Complaints, Contact Here...

Written by: Owen Rodden
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About this listen

This is the pilot Episode of our brand new Podcast.


A place where your complaints can make change. Your moans are met correctly and your outrage is in the right place, not misplaced.


Join us as we have rotating workers approach the complaints desk with historical issues and how they should have been handled

Hosted on Acast. See acast.com/privacy for more information.

Owen Rodden Economics Management Management & Leadership
Episodes
  • Pilot

    Pilot
    Jun 12 2025

    For our first in this series we are joined by Kyle. A man who has served in the trenches of retail and hospitality for many years.


    Our complaints handling team are showing him how it should be done when dealing with the issues of the customer and letting them know that we have solutions.


    Listen as the complaints handler turns around issues into solutions and problems into presents



    Hosted on Acast. See acast.com/privacy for more information.
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    11 mins
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