2025 saw many retailers navigating several industry challenges from rising operational costs and fierce competition, to new government legislation and theongoing decarbonisation effort. Mixed with a strategic shift towards non-fuel retail sales and technology adoption, the industry is going through a period of transformation.

In this episode, I’m joined by Viju Pullan, Director of Sales & Key Accounts; Andy Fawcett, Senior Business Development Manager; and Siobhan Finch, Product Manager, as we discuss the key developments that shaped the fuel retail and convenience industry in 2025 and explore the trends and topics set to define 2026.

Dover Fueling Solutions® (DFS) set out to discover how to enhance the consumer experience in European fuel retail – by surveying 1,200 consumers across the UK, France, Germany, and the Netherlands – to determine the expectations oftoday’s consumer and the capabilities, products, and solutions required to capture new customers while building loyalty with existing motorists. You can download the full report at: https://brnw.ch/21wX3B7

In this episode with DFS Sales Director, Tatianna Wettbo, DFS Senior Sales and Business Development Manager, Tim Firkins, and DFS Senior Product Specialist, Elsemeike Laarman, we discuss how retailers can respond to changing consumer expectations and offer insight into what consumers value most when it comes to fuel retail.

Hydrotreated Vegetable Oil (also known as HVO), is a term many might have heard or are already familiar with, amid the energy transition, but what impact will HVO have on the fuel retail and convenience industry? Listen as we discuss all things HVO with DFS Sales Director, Jeroen van Pelt, DFS Business Development Director of ATG, Fergus Heading, and Senior Product Marketing Manager, Dan Large.