Episodes

  • Secrets to Making Customers Come Back Every Single Time with Amanda Sidell
    Jan 12 2026

    Welcome to the very first episode of the newly rebranded Full Cycle podcast, formerly the PlanetLaundry podcast!

    Hosted by Matt DeWolf, this episode sets the stage for a fresh perspective on the laundromat industry—one that digs deep into the stories, insights, and innovations shaping both community and business.

    Joining Matt DeWolf is Amanda Sidell, owner of The Laundry Basket in Maine. Amanda Sidell brings a unique background as a clinical social worker turned laundromat entrepreneur. In this episode, she shares her personal journey—serendipitously entering the laundry world during the uncertainties of COVID, putting her psychology and human-centered design expertise to work, and transforming customer experiences in her store.

    The conversation explores the power of empathy and psychological safety in business, how a positive environment boosts customer loyalty, and why investing in your staff pays off. Plus, Amanda Sidell dives into community impact, creative ways to give back, and candid thoughts on overcoming the pressures of keeping up in the industry.

    If you’re ready to rethink the laundromat experience—from the people who run them to the communities they serve—this episode is the perfect place to start. Let’s go full cycle!

    Show More Show Less
    28 mins
  • Secrets to Making Customers Come Back Every Single Time with Amanda Sidell
    Dec 16 2025

    Welcome to the very first episode of the newly rebranded Full Cycle podcast, formerly the PlanetLaundry podcast!

    Hosted by Matt DeWolf, this episode sets the stage for a fresh perspective on the laundromat industry—one that digs deep into the stories, insights, and innovations shaping both community and business.

    Joining Matt DeWolf is Amanda Sidell, owner of The Laundry Basket in Maine. Amanda Sidell brings a unique background as a clinical social worker turned laundromat entrepreneur. In this episode, she shares her personal journey—serendipitously entering the laundry world during the uncertainties of COVID, putting her psychology and human-centered design expertise to work, and transforming customer experiences in her store.

    The conversation explores the power of empathy and psychological safety in business, how a positive environment boosts customer loyalty, and why investing in your staff pays off. Plus, Amanda Sidell dives into community impact, creative ways to give back, and candid thoughts on overcoming the pressures of keeping up in the industry.

    If you’re ready to rethink the laundromat experience—from the people who run them to the communities they serve—this episode is the perfect place to start. Let’s go full cycle!

    Show More Show Less
    28 mins
  • Planet Laundry Podcast #65 - From Planet Laundry to Full Cycle: Revamping Industry Insights for the Future
    Nov 17 2025

    Welcome to the final episode of the PlanetLaundry Podcast, a show that has been a trusted voice for laundromat owners and industry professionals for years. Today, Matt DeWolf is joined by Brian Wallace, President and CEO of the Coin Laundry Association, to talk about a major transition. The PlanetLaundry Podcast is evolving into the Full Cycle Podcast, accompanied by a refreshed publication and expanded digital resources.

    In this episode, you will hear why the CLA is making this change now, what the shifting landscape means for laundromat owners, and how telling deeper and more personal stories will help elevate the community. The conversation includes behind-the-scenes insights about the new quarterly cadence of Full Cycle Magazine, expanded content channels, and a renewed focus on the entrepreneurial and often unexpected journeys of its members.

    As the industry continues to grow and modernize, Matt DeWolf and Brian Wallace discuss how the CLA is committing to practical advice, multiple perspectives, and innovative content across print, podcast, video, and online platforms. Whether you are a long-time subscriber, a new member, or simply passionate about entrepreneurship, this episode sets the stage for an exciting new era in laundromat industry media.

    Tune in for a thoughtful look back, a hopeful look ahead, and a celebration of the community that keeps this business moving and keeps laundry clean.

    Show More Show Less
    29 mins
  • Planet Laundry Podcast #65 - From Planet Laundry to Full Cycle: Revamping Industry Insights for the Future
    Nov 17 2025

    Welcome to the final episode of the PlanetLaundry Podcast, a show that’s been a trusted voice for laundromat owners and industry professionals for years. Today, Matt DeWolf is joined by Brian Wallace, President and CEO of the Coin Laundry Association (CLA), to talk about a big transition: the PlanetLaundry Podcast is evolving into the Full Cycle Podcast, accompanied by a revamped publication and expanded digital resources.

    In this episode, you’ll hear about why the CLA is making this change now, what the industry’s shifting landscape means for laundromat owners, and how telling deeper, more personal stories will help elevate the community. The conversation is packed with behind-the-scenes insights about the new quarterly cadence of Full Cycle Magazine, expanded content channels, and a renewed focus on the entrepreneurial and often unexpected journeys of its members.

    As the industry continues to grow and modernize, Matt DeWolf and Brian Wallace discuss how the CLA is doubling down on offering practical advice, multiple perspectives, and innovative content across print, podcast, video, and online platforms. Whether you’re a long-time subscriber, a new member, or just passionate about entrepreneurship, this episode sets the stage for an exciting new era in laundromat industry media.

    Show More Show Less
    29 mins
  • Planet Laundry Podcast Episode #64: How Events Like Clean Show Drive Innovation in the Laundry Industry With Brian Wallace
    Oct 9 2025

    Welcome to another episode of the PlanetLaundry Podcast! In this episode, host Matt DeWolf sits down with Brian Wallace, CEO of the Coin Laundry Association, to unpack all the excitement and key takeaways from the recent Clean Show - the industry's premier event for laundromat owners, operators, and enthusiasts. Whether you’re a first-time attendee or a seasoned industry veteran, Matt and Brian cover everything from the surge of new faces and exhibitors, to must-have strategies for turning all that post-show inspiration into lasting business improvements.

    They dive into the power of peer-to-peer learning, the value of making new connections, and why being present at industry events can totally transform your business. You'll also get a sneak peek at some major changes coming to Planet Laundry’s publications, and plenty of actionable advice to help you grow both personally and professionally in the ever-evolving world of laundry. So settle in and get ready to gain insight into what's driving innovation and community in the laundry industry!

    Show More Show Less
    30 mins
  • Planet Laundry Podcast Episode #64: How Events Like Clean Show Drive Innovation in the Laundry Industry With Brian Wallace (Video)
    Oct 9 2025

    Welcome to another episode of the PlanetLaundry Podcast! In this episode, host Matt DeWolf sits down with Brian Wallace, CEO of the Coin Laundry Association, to unpack all the excitement and key takeaways from the recent Clean Show - the industry's premier event for laundromat owners, operators, and enthusiasts. Whether you’re a first-time attendee or a seasoned industry veteran, Matt and Brian cover everything from the surge of new faces and exhibitors, to must-have strategies for turning all that post-show inspiration into lasting business improvements.

    They dive into the power of peer-to-peer learning, the value of making new connections, and why being present at industry events can totally transform your business. You'll also get a sneak peek at some major changes coming to Planet Laundry’s publications, and plenty of actionable advice to help you grow both personally and professionally in the ever-evolving world of laundry. So settle in and get ready to gain insight into what's driving innovation and community in the laundry industry!

    Show More Show Less
    30 mins
  • Planet Laundry Podcast Episode 63: Saichelle McNeill’s Nontraditional Laundry Business Story
    Sep 10 2025

    On this episode of PlanetLaundry Podcast host Matt DeWolf sits down with Saichelle McNeill, founder of WashRoom Laundry in Charlotte, to explore a unique and resilient approach to the laundry industry. Saichelle’s journey is anything but conventional, after facing challenges re-entering the workforce post-incarceration, she carved out her own path by launching a pickup and delivery laundry service. She shares how perseverance, relationship-building, and relentless customer service have helped her turn struggle into opportunity, and how she built a thriving business model based on partnerships and operational efficiency.

    This conversation is about more than laundry, it’s a candid look at overcoming adversity, finding the right partners, and why showing a little love and delivering exceptional service can set you apart in any industry. Whether you’re interested in alternative business models, the power of persistence, or simply need a dose of motivation, this episode dives deep into the wins, roadblocks, and lessons that can help anyone on their entrepreneurial journey. So tune in as we unpack Saichelle’s story and draw out actionable insights for your business and beyond.

    Show More Show Less
    39 mins
  • Planet Laundry Podcast Episode 63: Saichelle McNeill’s Nontraditional Laundry Business Story (VIDEO)
    Sep 10 2025

    On this episode of the PlanetLaundry Podcast, host Matt DeWolf sits down with Saichelle McNeill, founder of WashRoom Laundry in Charlotte, to explore a unique and resilient approach to the laundry industry. Saichelle’s journey is anything but conventional, after facing challenges re-entering the workforce post-incarceration, she carved out her own path by launching a pickup and delivery laundry service. She shares how perseverance, relationship-building, and relentless customer service have helped her turn struggle into opportunity, and how she built a thriving business model based on partnerships and operational efficiency.

    This conversation is about more than laundry, it’s a candid look at overcoming adversity, finding the right partners, and why showing a little love and delivering exceptional service can set you apart in any industry. Whether you’re interested in alternative business models, the power of persistence, or simply need a dose of motivation, this episode dives deep into the wins, roadblocks, and lessons that can help anyone on their entrepreneurial journey. So tune in as we unpack Saichelle’s story and draw out actionable insights for your business and beyond.

    Show More Show Less
    39 mins