A trusted trade doesn’t have to feel transactional, and that’s the heartbeat of our conversation with second-generation owner Mike Prencavage Jr. of The Family Plumber. From a 1990 start to an upcoming 40-year milestone, Mike walks us through growing from a handful of trucks to a countywide fleet while keeping the warmth, responsiveness, and follow-up that neighbors remember. We get into how a family business serves homes, commercial sites, and new construction across Orange County and parts of Los Angeles without losing the small-company feel that builds loyalty.
We go straight at the big questions homeowners ask: Are plumbers overpriced? What’s the real value of hiring a licensed, insured company that backs its work with warranties and 24/7 service? Mike explains why “cheap” often hides risk and how clear options, honest scopes, and fast response lower lifetime costs. He also opens up about community-first marketing—skipping the PPC arms race to invest in chambers, youth centers, and city partnerships. As the exclusive plumber for Los Alamitos parks, recreation, and civic facilities, his team shows how trust grows when a company shows up for the place it calls home.
There’s a practical side, too. Mike hosts Instagram Live sessions that move beyond textbook plumbing into the street-smart techniques that save hours on the job. He shares how training, documentation, and technician-client relationships lead to repeat requests for familiar faces. Along the way, we get to know Mike beyond the uniform—live music, trunk-or-treats, golf, and surfing—reminding us that service is personal. If you’re searching for reliable plumbing services, licensed plumbers, emergency plumbing, or a local plumber you can actually trust, this story delivers both insight and proof.
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