Guest:Mara Carmichael, Testermans

Host: Sambi, Marketing Manager, GFS

Presented by: GFS

In this episode of "Handle with Care," host Sambi delves into the journey of Mara Carmichael, the sales and marketing manager at Testermans. From her beginnings in media to running a pub and finally returning to the fast-paced world of eCommerce, Mara shares insights on adapting to industry changes, the importance of customer trust and the evolving landscape of digital retail.

Tune in to explore how connection, consistency and care remain the cornerstones of success in any field.

Guest: Richard Lim, CEO, Retail Economics

Host: Sambi, Marketing Manager, GFS

Presented by: GFS

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Are we living in an expectation economy where convenience comes at a hidden cost?

In this episode of Handle with Care, Sambi talks with Richard Lim, CEO, Retail Economics, about how rising customer expectations are reshaping retail, from delivery and returns to loyalty and profitability.

Discover what retailers can do to stay competitive, sustainable and connected to today’s consumers.