In this episode of Hospitality Next, Sal sits down with Jeff Bzdawka, President of Hapi, to explore the technology powering the next generation of hospitality. From interoperability and API ecosystems to AI-ready data architecture, Jeff shares why connected systems are no longer a luxury, they're a competitive advantage. The conversation dives into breaking down data silos, creating a unified technology stack, and how clean, connected data is enabling everything from smarter operations to more personalized guest experiences. If you're looking to understand what the future of hotel technology really looks like, this is an episode you won't want to miss.

In this episode of Hospitality Next, Sal sits down with Richard Valtr, Founder of Mews, for a forward-looking conversation on how AI is set to reshape the foundation of hospitality. From rethinking the traditional PMS to exploring a future where hotels operate on intelligent, real-time systems, Richard shares bold perspectives on automation, data, and the evolving role of human service.

The discussion dives into what AI should own, what must remain human, and how operators can prepare for a world where technology doesn’t just support decisions, it makes them. If you’re thinking about the next era of hotel operations, this is a must-listen.

In this episode of Hospitality Next, Sal sits down with Dr. Rik van Leeuwen, VP of Customer Operations at Ireckonu, to explore how data is reshaping the future of hospitality. From breaking down data silos to building a true “single guest profile,” Dr. Rik shares how hotels can turn fragmented systems into actionable intelligence that drives both personalization and performance.

The conversation dives into AI, predictive analytics, and the real-world challenges of implementing data strategies that teams can actually use day-to-day. If you’re thinking about how to unlock the full value of your tech stack and create smarter, more connected guest experiences, this episode is a must-watch.