From two hotel guys with no tech skills to a $2.5 billion valuation. How do you reinvent an industry from the inside and what does it take to survive when no one will fund you?

🎙 Episode 006 of HXD212: unfiltered conversations with leaders, rebels, and builders shaping what's next.

Matthijs Welle, CEO of Mews, took the path most hotel professionals dream about — Hilton's management track, a fast career, a clear trajectory. Then he quit. At 30, with no mortgage, no kids, and no tech experience, he bet everything on building a cloud-native PMS with co-founder Richard Valtr in Prague. The early years were brutal: no funding, no sales, and never making payroll on time.

Today, Mews serves ~15,000 customers, processes nearly $20 billion in payments, has completed 15 acquisitions, and is valued at $2.5 billion. Yet Matthijs argues the hotel industry is still only scratching the surface of what technology can do and that the best luxury hotels still have the worst tech.

In this episode, Thibault Catala and Matthijs Welle explore:
◼️ Why two hotel guys with zero tech experience decided to build a PMS
◼️ The brutal early years: no funding, no sales, never paying salaries on time
◼️ Why legacy systems held the industry back for decades
◼️ How Mews rethought everything from night audit to the reception desk
◼️ The open-API marketplace strategy that changed their trajectory
◼️ Why RevPAR is dead and RevPAG is the future of hotel revenue
◼️ How payments became the backbone of guest spend attribution
◼️ The case for dynamic pricing beyond rooms
◼️ Why revenue managers need to become experimentation-led strategists
◼️ Mews' AI roadmap: semantic layers, agentic workflows, and automation
◼️ Why the best luxury hotels still have the worst technology
◼️ The vision for invisible hospitality and what hotels look like in 2035
◼️ IPO ambitions, scaling inflection points, and why likely the US

🎧 Follow Matthijs Welle & Mews:
Matthijs Welle on LinkedIn. https://www.linkedin.com/in/matthijswelle/
Mews. https://www.mews.com/
Matt Talks Hospitality Podcast. https://youtube.com/playlist?list=PLkaLcjp3VYOIES-_1Tp8nzzvMcBUMZ_AM&si=HVthwoaule5j0RfZ

🔥 Follow Thibault & HXD212:
Follow Thibault Catala on LinkedIn. https://www.linkedin.com/in/thibaultcatala
Follow HXD212 on Instagram. https://instagram.com/hxd212
Follow HXD212 on TikTok. https://www.tiktok.com/@hxd212podcast
Catala Consulting. https://catalaconsulting.co.uk
Revenue Management Online Course. https://learn.thibaultcatala.com/revenuemanagement

#Startups #Entrepreneurship #hoteltech #founderstory

Can Austria become a real startup nation. Or will it stay comfortable playing small?

🎙️ Episode 005 of HXD212: unfiltered conversations with leaders, rebels, and builders shaping what's next.

Markus Raunig, Executive Chairman of AustrianStartups, sits at the center of the Austrian entrepreneurial ecosystem. He works with founders, policymakers, investors, and universities to push one simple idea: Entrepreneurship should be a normal career path, not an exception.

Austria has talent, capital, and quality of life. Yet the country still struggles with risk culture, slow decision making, and a system that often rewards stability more than experimentation. The result. A startup ecosystem that moves forward, but slower than it could.

In this episode, Markus explains why the biggest barriers are rarely funding or ideas. The real constraint is mindset. How a country thinks about failure, ownership, and ambition.

In this conversation, Thibault Catala and Markus Raunig explore:
◼️ Why Austria still struggles with a real risk-taking culture
◼️ Why entrepreneurship should be taught early in schools
◼️ Markus’s founder journey and the lessons from building SponsorBar
◼️ What failure actually teaches founders
◼️ The gap between policy discussions and founder reality
◼️ How ecosystems like Berlin or London built momentum
◼️ Why Vienna has real potential as a startup hub in Europe
◼️ The role of universities in shaping future entrepreneurs
◼️ Why many talented people still choose corporate safety over building companies
◼️ What governments can do to unlock more entrepreneurship
◼️ The mindset shift Europe needs to compete globally
◼️ Why building companies is ultimately about people, courage, and long-term thinking

0:00 – Intro & Guest Introduction
2:19 – Is Austria's Startup Image Changing?
4:17 – What Austrian Startups Does
7:06 – Entrepreneurship in Schools: The "Ski Course" Approach
11:24 – Markus's Origin Story: From SponsorBar to Austrian Startups
15:27 – 56% Impact-Driven Startups: Why Austria Is Purpose-Led
19:33 – The Austrian Startup Landscape: AI, Fintech & Life Science
24:04 – Why Ecosystem Growth Stalled
27:52 – Austria's Argument vs Berlin, London & Paris
34:01 – Advice to Founders: Be Naive, Be Bold, Just Start
38:03 – Success Stories: Bitpanda, GoStudent & Open Claud
41:00 – Three Policy Priorities for the Austrian Chancellor
48:46 – The FlexCo: What It Is and Why It Matters
54:27 – "America Innovates, Europe Regulates" – Is It Changing?
1:00:32 – Risk of Austria Being Left Behind
1:04:46 – Vision: Entrepreneurship as Common as Skiing
1:10:11 – Can Vienna Become a Startup Hub?
1:13:03 – Wrap-Up & Final Thoughts

🎧 Follow Markus & AustrianStartups:
Markus Raunig on LinkedIn. https://www.linkedin.com/in/markusraunig/
AustrianStartups. https://austrianstartups.com/
Future Weekly Podcast. https://futureweekly.buzzsprout.com/

🔥 Follow Thibault & HXD212:
Follow Thibault Catala on LinkedIn. https://www.linkedin.com/in/thibaultcatala
Follow HXD212 on Instagram. https://instagram.com/hxd212
Follow HXD212 on TikTok. https://www.tiktok.com/@hxd212podcast
Catala Consulting. https://catalaconsulting.co.uk
Revenue Management Online Course. https://learn.thibaultcatala.com/revenuemanagement

We live in a world flooded with trends, predictions, and “what’s next” reports. AI. Sustainability. Digital transformation. The next big shift.But how much of what we call important is actually signal. And how much is just noise?

🎙️ HXD212: Turning up the heat in hospitality. Unfiltered conversations with leaders, rebels, and builders shaping what comes next. Human-to-Human. At 212°F.

--

Delia Wieser is one of the sharpest thinkers on how real change happens.She works at the intersection of innovation strategy, expectation shifts, and cultural change. Helping organisations understand why most trend reports fail and why real transformation rarely comes from following hype.

Delia is the co-author of Trend-Driven Innovation, a framework used by companies to understand how expectations reshape markets. She also wrote Road Trip to Innovation, exploring how innovation actually unfolds in the real world. Her TEDx talk challenges one of the most common misconceptions in business. That change comes from technology, when in reality it comes from shifting expectations.

Alongside her innovation work, she founded Mama Matters, a project focused on redefining how society supports mothers. Built on a simple but powerful idea. When a baby is born, a mother is born too.In this episode, Delia explains why most organisations misunderstand the future, why innovation often turns into performance, and why judgment and clarity matter more than information.

In this conversation, Thibault Catala and Delia Wieser explore:

• Why most of what we call “important” today is actually noise
• Why smart teams still follow the wrong signals
• When innovation turned into something we perform instead of practice
• Why more information does not lead to better decisions
• The dangerous shortcut of following trends instead of thinking
• How expectations shape the real direction of change
• Why leaders should look at expectation-setters instead of customers
• Where culture quietly drives decisions people think are rational
• What hospitality might be focusing on that actually doesn’t matter
• Why judgment and taste are underrated leadership skills today
• How to operate in a world full of noise
• Why spotting signals early matters more than predicting trends

--

🎧 Follow Delia :

• Delia Wieser on LinkedIn. https://www.linkedin.com/in/deliawieser/
• TEDx: https://www.youtube.com/watch?v=zLtikYOrjA0
• Mama Matters. https://mama-matters.com/
• Book: Road Trip to Innovation: https://amzn.eu/d/04eyBX8z
• Book: Trend-Driven Innovation: Beat accelerating customer expectations https://amzn.eu/d/0f5EVvU6

🔥 Follow Thibault & HXD212:

• Follow Thibault Catala on LinkedIn. https://www.linkedin.com/in/thibaultcatala
• Follow HXD212 on Instagram. https://instagram.com/hxd212
• Follow HXD212 on TikTok. https://www.tiktok.com/@hxd212podcast
• Catala Consulting. https://catalaconsulting.co.uk
• Revenue Management Online Course. https://learn.thibaultcatala.com/revenuemanagement

--

If this episode resonated, follow HXD212 and share it with someone who cares about the future of hospitality.